Library Edit Metadata Presets Crashes XP Pro SR3

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Wildergoose

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Sharing this info in case anyone else ran into a similar situation.

I had upgraded from LR 1.4 to LR 2.3, and could no longer Edit my Metadata Presets either by going in from the top drop down for "Metadata" on the Library screen or when I would open an "Import" session and go there to edit presets. In either case the LR 2.3 would freeze and only going to Windows Task Manager and forcing a close of LR would get me going (although other Windows apps running at the time would continue to function as far as I tested).

Tried uninstalling some recently loaded suspect programs like a google mail popup notification recently installed. No help.

Tried removing all the old preference files and letting LR make a new default. No help.

Tried a few more things too, but to cut to the chase, here is what worked -- I found this suggestion at Adobe:

5. Re-create the Photoshop Lightroom preferences file.

Re-create the Photoshop Lightroom 2.' and 1.x preferences files to eliminate problems that a damaged preferences file might cause. If you do not delete your 1.x preferences as well as your 2.' preferences, other issues may occur.
To re-create the Photoshop Lightroom preferences file:
  1. Quit Photoshop Lightroom.
  2. Rename the Lightroom 2 Preferences.agprefs file (for example, to Lightroom 2 Preferencesagprefs.old) and the Lightroom Preferences.agprefs file (for example, to Lightroom Preferences.old) in the Documents and Settings/[Username ]/Application Data/Adobe/Lightroom/Preferences folder.
  3. Start Photoshop Lightroom. Photoshop Lightroom creates a new preferences file.
Good shooting all!
 
Goose, Welcome to the forums. Thanks for putting together the informative signature, it frequently makes a handy reference when certain version/OS/hardware specific issues are discussed.

Thanks for that info. Haven't seen that particular error reported anywhere else, good to know the fresh preferences fixed it. We often recommend that step in troubleshooting Lr problems. As you said, it's sometimes important to re-create the preferences for both 1.x and 2.x versions together.
 
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