Jim Greenfield
New Member
- Joined
- Jul 22, 2017
- Messages
- 17
- Lightroom Experience
- Intermediate
- Lightroom Version
- Lightroom Version Number
- LR Classic - folder based
- Operating System
- Windows 7
Updated Photoshop without problem but update to Lightroom failed (there were about 8 items shown as problems in the explanation) but I failed to get a copy. I noticed my desktop shortcut to LR had changed from the usual icon to a generic one so clicked on it and got a message to the effect that the programme had been moved and could not be opened. Had a look in my C drive and found a much reduced list of files in the LR folder and no .exe file. Tried system restore and although Windows said it was successful, it was not and I still have the same list of files - they basically run down one full page alphabetically from A to H and then finish with no ability to scroll further.
I assume I need to uninstall LR and reinstall it?? Do I need to contact Adobe first before I do this? Any advice please
Jim
PS This is only my second update having switched from LR6 about 10 weeks ago and the first update was a nightmare as well although I got there in the end
I assume I need to uninstall LR and reinstall it?? Do I need to contact Adobe first before I do this? Any advice please
Jim
PS This is only my second update having switched from LR6 about 10 weeks ago and the first update was a nightmare as well although I got there in the end