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Key Word Hierarchies are no Longer working

PaulGlenton

New Member
Joined
Apr 25, 2019
Messages
1
Lightroom Experience
Intermediate
Lightroom Version
Classic
Lightroom Version
Latest Classic
Operating System
  1. Windows 10
The use of keywords and the ability to catalogue put key words into hierarchies is ( now was ! ) one of the really useful features of LR. I now find I can create a new key word against a photo but I am not able to usefully place the hew key word into a hierarchy by drag and drop

Is this a known defect?
if so when will it be resolved?
if no plan how do we complain to Adobe as seems to be no way to actually log bugs - the Adobe Forum seems more a complaint rather than a head and action place
Any work arounds you know of?

I have seen threads back in 2015 on this same issue but given things have gone quiet assume the problem had been fixed and has now reasserted itself

Thanks
Paul
 
Joined
Nov 5, 2017
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Classic
Please clarify the actual version of Lightroom - 'Latest' doesn't tell us anything.


If indeed it it the current version (10.4) then no, I haven't seen any issues with this (I do use hierarchies and yes I have used drag and drop this week).
 
Joined
Jul 2, 2015
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Netherlands
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Joined
Apr 3, 2012
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Advanced
Lightroom Version
Classic
In your other thread, I asked if you had more than about 1500 keywords? On Windows, that's the maximum number of lines that can be displayed in the Keyword List panel (and the Folders and Collections panels too). Even if you have a keyword hierarchy, if it's expanded enough to exceed 1500 lines or so, LR will start choking. The workaround is to keep most of the hierarchy collapsed at all times.
 
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