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Import "not responding"

chantell reid

New Member
Joined
Jul 8, 2016
Messages
2
Lightroom Experience
Intermediate
Lightroom Version
I have read a similar thread but I am still at a loss.

Nikon D7100, Windows 8 64-bit LR 5.7

Recently and suddenly, trying to import from my camera, I get "not responding" when trying to import. It takes me several attempts for it to finally do something. No thumbnails load. All other functions are working great and once the thumbnails load and I click import, it works great...

so ready to burn something down...
 
Joined
Dec 7, 2007
Messages
2,432
Location
Puget Sound
Lightroom Experience
Intermediate
Lightroom Version
Classic
Welcome to the forum! What happens if you try to import images from the hard drive on your computer? I'm wondering if you have a bad cable or connection, and it would be good to rule those out before moving on to software.

--Ken
 
Joined
Mar 21, 2015
Messages
1,390
Location
Dublin, Ireland.
Lightroom Experience
Power User
Lightroom Version
It will be worth your while to get a dedicated card reader. Make sure it supports USB 3.1 (your computer usb ports may still be USB 2), but it will be a lot faster than connecting to your camera directly and less likely to damage your camera usb port, etc..
 
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