Thank you, Victoria. I played around with this issue for a while and found it was not a LR problem as I was not able to import to windows either. The system either did not recognise the phone or couldn't find any photos. I didn't have the same problem with another computer. What puzzled me then was that although my wife also has an S8, I could import from mine to LR but not from hers until the system finally changed its mind and decided to work. So I think it's either a Windows issue or possibly a suspect USB cable. One question, though: If all is working as it should, will LR automatically import the photos stored both in the phone's internal memory and on its SD card?