Images causing crashes

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nickbits

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Hi All,

I am having a few issues with Lightroom 1.4.1 on Vist Ultimate 64bit. I have been using Lightroom since the end of 2''7 without any problems. However, I have recently upgraded to version 1.4.1 which keeps crashing. I did not notice the problem before, however, it may have been happening prior to 1.4.1.

On certain images, some JPEG's, when I import it causes Lightroom to crash with the messge "adobe photoshop lightroom has stopped working". Note, RAW files are not affected at all. Then when I re-open Lightroom it crashes immediatly. If I delete the offending photo it opens fine. Also, if I open the photo in Photoshop and re-save it, it has no issues. This is happening with a large portion of my images so opening and re-saving is not a practical solution.

I have checked the file for viruses and get none. Are there any other things I should be checking for in the images, or is it a bug in Lightroom. I assume scince I can open the file in other editors that it is a bug...

Any help would be appreciated.

Regards,
Nick
 
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Hi All,

I have removed the preferences file and created a new catelogue, but no change what so ever. I know it is therefore either the image files or Lightroom. Scince I can open the files in Photoshop Elements I assume it is Lightroom that has a bug.

Nick
 
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Hi Nick, welcome to the forum.

There have been a few reports of similar problems, and Adobe are aware of them. All of the ones I've checked are fixed in version 2.', so hopefully you have something to look forward to!
 
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Hi,

Thanks for the reply. I must admit that until now I have loved Lightroom. Anyway, with regards to version 2, my only worry is that I will have to pay for it. Please correct me if I am wrong. I do not see why I should have to pay for an upgrade when I have only just (6months ago) baught a copy of the current version, especially when it is just a bug that is the only thing causing me problems.

Cheers,
Nick
 
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I would expect version 2 to be a paid upgrade, but based on the full price, I wouldn't expect it to be expensive.

Last time I checked, version 1.3.1 didn't show the same bug, so you might want to take a step backwards if you don't want to upgrade to 2.'.

Unfortunately all software has bugs, particularly version 1 software. I haven't heard of anyone having more than a few files with this problem though - perhaps we can find out a bit more from you Nick? Or find a workaround? A batch process to resave in Photoshop would solve the problem, it seems.
 
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Hi Victoria,

Thanks for the help. I will try a downgrade first before doing anything else. I do not mind paying for software, my only gripe is when it is primarily to solve a bug. I will have to take a look at version 2 to see what features are planned to be in it and see if it is worth the upgrade.

Cheers,
Nick
 
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Quite understand that Nick!

Wait until the final release before looking at v2 features - the beta isn't feature complete.
 
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