- Joined
- Nov 13, 2019
- Messages
- 61
- Location
- Washington, DC USA
- Lightroom Experience
- Power User
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- Current
- Operating System
- macOS 10.15 Catalina
I have a student who has run into a strange anomaly in Lightroom Classic and Photoshop CC 2020 in Mac Osx (all are current versions).
He added a new paper profile to ../Library/Colorsync/Profiles/ but it is not showing up in Lightroom, Photoshop or the Canon Print application that came with his Canon Imageprograf 2100.
In fact, the list of available profiles that appears when you select Other from the profile drop-down menu in Print or Softproof, does not match the list of profiles in the Colorsync folder. He had previously deleted some profiles for a printer he no longer owns but they still show up in Lightroom's list (as well as the other apps).
We have restarted all the relevant applications and restarted the computer. No resolution.
We also downloaded the profile again using a different browser to rule out profile corruption during download.
I suspect that this is an OSX issue given that the problem exists in both Adobe and Canon software but I thought readers of this forum might have run into the issue and found a solution.
Thanks in advance for your help.
Alec
He added a new paper profile to ../Library/Colorsync/Profiles/ but it is not showing up in Lightroom, Photoshop or the Canon Print application that came with his Canon Imageprograf 2100.
In fact, the list of available profiles that appears when you select Other from the profile drop-down menu in Print or Softproof, does not match the list of profiles in the Colorsync folder. He had previously deleted some profiles for a printer he no longer owns but they still show up in Lightroom's list (as well as the other apps).
We have restarted all the relevant applications and restarted the computer. No resolution.
We also downloaded the profile again using a different browser to rule out profile corruption during download.
I suspect that this is an OSX issue given that the problem exists in both Adobe and Canon software but I thought readers of this forum might have run into the issue and found a solution.
Thanks in advance for your help.
Alec