I was wrong-someone at Adobe does care

[ernie]

I had a little meltdown over trouble trying to buy the upgrade from the Adobe website and put a thread here. Well, Jason from Adobe responded and was very interested in finding the cause of the problem. It's really nice that someone from a big outfit like that really does care. Kudos to Adobe and especially to him!
The good things need to be reported also. Ernie

 

[Ian Farlow]

Yep. It doesn't always seem like it, but Adobe does listen. Glad he is helping you sort things out.

 

[Anthony.Ralph]

Damn! I thought this was going to be a report about Adobe responding to the pricing issues.

glad they responded to the OP about his problems though...

Anthony.

 

[wazabees]

Damn! I thought this was going to be a report about Adobe responding to the pricing issues.

Tom Hogarty responded, though not in too much detail:
http://www.adobeforums.com/webx?14@@.59b5f71e/8'

 

[Victoria Bampton]

Great to hear!

 

[Anthony.Ralph]

Tom Hogarty responded, though not in too much detail:
http://www.adobeforums.com/webx?14@@.59b5f71e/8'

Yes, thanks Fred; I saw that already- at least he was decent enough to post about it. I was being a little tongue-in-cheek with my earlier post. Clearly the price thing is exercising plenty of people....

Anthony.