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How to Fix vcruntime140.dll Missing Error

Telescopist

Member
Joined
Feb 3, 2014
Messages
40
Location
Lancaster, PA
Lightroom Experience
Beginner
Lightroom Version
Lightroom Version
Honestly I think I have the latest version but since I cannot access the help menu, I stuck
Operating System
Windows 10
I've spent the better part of hours attempting to resolve this situation. So when I try to open up Ps or LrC I get the dreaded message that MSVCP140.dll cannot be found. I've downloaded Vcruntime140.dll and followed the instructions for dropping it into the Systems 32 folder > restarted the PC but it's a no go. This is what my Lightroom Folder looks like. Thanks for any help.
LR.jpg
 
Joined
Jun 20, 2009
Messages
16,211
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Cloud Service
The “latest” is not much help because we still don’t know whether you are running Lightroom Classic or Lightroom (cloudy). Also it is not clear from the error message that Lightroom is the problem. There could also be other apps running in the background that are triggering this message.
Are there two dlls? vcruntime140.dll and MSVCP140.dll sound like two separate files.

Have you followed this fix?

The dlls are executables and would be in the same App folder as the lightroom exe. Not in the program data folder.
 

Telescopist

Member
Joined
Feb 3, 2014
Messages
40
Location
Lancaster, PA
Lightroom Experience
Beginner
Lightroom Version
I'm running Lightroom Classic. Adobe automatically updates versions so I'm reasonably sure that I'm running the latest version. I understand that LR may not be the problem. The header in the small window that pops up looks like this. This is a bit of a supposition but it seemed like it happened just after the latest Adobe notification of an update. Should I go ahead and uninstall the program. I do regular backups.
LR2.jpg
 

Telescopist

Member
Joined
Feb 3, 2014
Messages
40
Location
Lancaster, PA
Lightroom Experience
Beginner
Lightroom Version
I will uninstall Lightroom Classic and attempt to reinstall. I've never done this before. Once I reinstall can you provide me with the steps I need to take in order to gather back up my files? Thanks.
LR Unistall.jpg
 

Telescopist

Member
Joined
Feb 3, 2014
Messages
40
Location
Lancaster, PA
Lightroom Experience
Beginner
Lightroom Version
Have you tried reinstalling Lightroom Classic?

Presuming that you are rebooting after every crash and every attempt to replace the missing ng dll.
I have uninstalled all of the subscription base suite of applications. I restarted my PC and then downloaded LrC. I saved the set up file in a folder on my desktop. As soon as I clicked on the folder I got the following popup.
Error Message.jpg
Error Message.jpg
 
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