- Joined
- Oct 22, 2022
- Messages
- 113
- Lightroom Experience
- Intermediate
- Lightroom Version
- Classic
I've been using Lightroom since I got the beta and then 1.0 after Adobe acquired Pixmantec RawShooter. I'm currently using legacy LR 5.7.1, since I didn't feel LR 6 provided anything of value for me, and I didn't didn't purchase a subscription because I had strong objections to the subscription software model and LR 5 supported my Canon EOS 7D Mark II just fine. I knew that when I eventually purchased a new camera I would have to make a decision, incorporate Adobe DNG converter into my workflow, find alternative photo management/processing software, or purchase a subscription from Adobe.
A few months ago I purchased a Canon EOS R3 and so far I've been using the DNG converter, but unsurprisingly, there are a number of drawbacks with that workflow. I've been experimenting with some open source software (digikam and darktable), which I think could address my my needs, but there will be a big learning curve. I've decided its time to try the 20 TB photography plan and Lightroom Classic. I didn't expect the 7 day trial plus 14 day cancellation period would be enough time to fully try/evaluate everything included in the photography plan, so I was planning to get the month-to-month subscription so I could cancel after a few months if necessary. When I looked more closely, however, I discovered there is no month-to-month subscription, just a yearly subscription billed monthly or billed yearly and the total cost is the same whether its billed monthly or yearly. Given that, I would actually be happier paying once a year rather than one a month (less bookkeeping and overhead), but here is my question.
Looking at Adobe's cancellation terms it appears that if I get the annual plan billed upfront and cancel early (but after 14 days) I get no refund, whereas if I get the annual plan billed monthly I will be refunded 50% of the remaining balance if I cancel. It seems strange that Adobe would penalize people for prepaying.
Can anyone confirm (or deny) that I will get a refund if cancel the "pay monthly" photography plan, but won't get a refund if I cancel the "pay upfront" photography plan?
A few months ago I purchased a Canon EOS R3 and so far I've been using the DNG converter, but unsurprisingly, there are a number of drawbacks with that workflow. I've been experimenting with some open source software (digikam and darktable), which I think could address my my needs, but there will be a big learning curve. I've decided its time to try the 20 TB photography plan and Lightroom Classic. I didn't expect the 7 day trial plus 14 day cancellation period would be enough time to fully try/evaluate everything included in the photography plan, so I was planning to get the month-to-month subscription so I could cancel after a few months if necessary. When I looked more closely, however, I discovered there is no month-to-month subscription, just a yearly subscription billed monthly or billed yearly and the total cost is the same whether its billed monthly or yearly. Given that, I would actually be happier paying once a year rather than one a month (less bookkeeping and overhead), but here is my question.
Looking at Adobe's cancellation terms it appears that if I get the annual plan billed upfront and cancel early (but after 14 days) I get no refund, whereas if I get the annual plan billed monthly I will be refunded 50% of the remaining balance if I cancel. It seems strange that Adobe would penalize people for prepaying.
Can anyone confirm (or deny) that I will get a refund if cancel the "pay monthly" photography plan, but won't get a refund if I cancel the "pay upfront" photography plan?