- Lightroom Version Number
- 10.4
- Operating System
- Windows 10
After a day trying unsuccessfully to resolve this problem using “Missing FAQs” and other useful information on here and elsewhere, I hope somebody can assist. Thanks in advance.
I’ve just switched back to a “standby” laptop (which has been used before for LRC without problem). I’m using an external SSD, which has my images and my backup catalogs.
The catalog seems intact, the images are all intact, but when LRC opens it doesn’t display images; instead it displays grey squares in Library view mode. There are no question marks in my folder list. The folder list is not greyed out, but looks fine and the text is in clear white. The image count in brackets for each folder is fine, and the sub-folders un-nest as expected when I click. My Collections are intact – but still show only grey squares. If I open one of my images (from Explorer) in another programme, it displays fine. This (presumably?) means it isn’t a monitor problem.
Some of the greyed out squares in Library view show a small rectangle which, when I hover over it says “smart preview”, some others have an exclamation mark and say “photo is missing”.
If I select one of the grey “images” and go into Develop view I get the message “the file could not be found”. I’m stumped !
(PS: I can browse perfectly fine in Bridge !)
I’ve just switched back to a “standby” laptop (which has been used before for LRC without problem). I’m using an external SSD, which has my images and my backup catalogs.
The catalog seems intact, the images are all intact, but when LRC opens it doesn’t display images; instead it displays grey squares in Library view mode. There are no question marks in my folder list. The folder list is not greyed out, but looks fine and the text is in clear white. The image count in brackets for each folder is fine, and the sub-folders un-nest as expected when I click. My Collections are intact – but still show only grey squares. If I open one of my images (from Explorer) in another programme, it displays fine. This (presumably?) means it isn’t a monitor problem.
Some of the greyed out squares in Library view show a small rectangle which, when I hover over it says “smart preview”, some others have an exclamation mark and say “photo is missing”.
If I select one of the grey “images” and go into Develop view I get the message “the file could not be found”. I’m stumped !
(PS: I can browse perfectly fine in Bridge !)