• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • Stop struggling with Lightroom! There's no need to spend hours hunting for the answers to your Lightroom Classic questions. All the information you need is in Adobe Lightroom Classic - The Missing FAQ!

    To help you get started, there's a series of easy tutorials to guide you through a simple workflow. As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. And better still, the eBooks are updated for every release, so it's always up to date.

"file appears to be unsupported or damaged" error

Not open for further replies.


Jan 6, 2016
Lightroom Experience
Lightroom Version
Lightroom Version Number
Lightroom Classic version: 11.5 [ 202208080927-8a575c91 ]
Operating System
  1. macOS 12 Monterey
i received this error when using develop mode when opening an file/image. i had just finished successfully editing one image (this was the second). i have been editing many images over the past few days after returning from a trip, without problems. i opened a second image and same error. i rebooted LRC with backup on closing. i encountered same issue. i quit LRC and rebooted my iMac, opened LRC again and same issue and now every file/image i open has same error.
Do you still have the original images on cards? can you take one, over-write one that's giving the error and try it?
Not open for further replies.