- Joined
- May 9, 2015
- Messages
- 2,045
- Location
- Palo Alto, CA
- Lightroom Experience
- Power User
- Lightroom Version
- Classic
- Lightroom Version
- 12.2.1
- Operating System
- Windows 10
Just got off session with a client (LrC 12.2.1) where we exported some images to his desktop as DNG and when we looked at his desktop it would not show an image thumbnail of the image and Windows Photos app would not open it. As a test I selected the desktop in the LrC import dialog and it did show a thumb nail for it
We re-exported the same images as Tiff's and they do show thumnails. Going back to the DNG's, I had "Embed Fast load data" checked but tried it again with that unchecked and same result. I also treid changing the JPG preview sizes and even tried selecting an earlier version of RAW. We then tried again after reverting to LrC 12.1. All with same result.
Here's what the desktop looks like
When we did this last month (2/16 to be exact), using the same Export Preset the problem did not exist. (E.G/, "Mayan Girl.dng" in screen shot)
At first I thought that the OS needed a CODEC installed to show dng's but other Dng's are showing so that's probably not the issue.
Any ideas appreciated.
Thanks -- Dan
Dan
We re-exported the same images as Tiff's and they do show thumnails. Going back to the DNG's, I had "Embed Fast load data" checked but tried it again with that unchecked and same result. I also treid changing the JPG preview sizes and even tried selecting an earlier version of RAW. We then tried again after reverting to LrC 12.1. All with same result.
Here's what the desktop looks like
When we did this last month (2/16 to be exact), using the same Export Preset the problem did not exist. (E.G/, "Mayan Girl.dng" in screen shot)
At first I thought that the OS needed a CODEC installed to show dng's but other Dng's are showing so that's probably not the issue.
Any ideas appreciated.
Thanks -- Dan
Dan