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Exclamation Marks ... Can't Resolve

stephen

New Member
Joined
Apr 22, 2011
Messages
3
Lightroom Version
Classic CC
Operating System
macOS 10.14 Mojave
I have loaded Lightroom Classic CC on my new iMac.

I had my current photograph selection of 43,000 photos on an external disk. I plugged this into the iMac and used Finder to copy all the folders to the iMac. Then went into Lightroom CC and used Import to bring all the files in from Pictures>Folders. Went perfectly, all photos there, complete with metadata and keywords.

Older photographs are on a separate disk. I followed the same process, transferred photos from the disk to the iMac and then imported with Lightroom. All good.

BUT. When I unplug the older disk from the iMac, all the photographs then have an exclamation mark in the top right corner. If I right click each folder and try to link to the corresponding folder in Pictures>Folders on the iMac, the photos are greyed out. I can’t link to them. So I have 33,000 photos that only work when the disk is plugged in. I need to link to the originals, as it took me a long time to keyword 33,000 photos.

The same problem doesn’t occur when I unplug the newer disk, the 43,000 are still there.

Any help really appreciated.
 

Johan Elzenga

Lightroom Guru
Staff member
Moderator
Lightroom Guru
Joined
Jul 2, 2015
Messages
8,491
Location
Netherlands
Lightroom Experience
Power User
Lightroom Version
Classic 7

stephen

New Member
Joined
Apr 22, 2011
Messages
3
I moved the folders from the external disk to folders in Pictures on the iMac, but even though I then import to LR from the Pictures folder on the iMac, it gives me this problem. I've looked at the article and still can't see what I have done wrong.
 

Johan Elzenga

Lightroom Guru
Staff member
Moderator
Lightroom Guru
Joined
Jul 2, 2015
Messages
8,491
Location
Netherlands
Lightroom Experience
Power User
Lightroom Version
Classic 7
When you imported from the Pictures folder, did you check the ‘Add’ option at the top? That imports the images without moving or copying them. Perhaps you chose ‘Copy’ by mistake, and had the external disk selected as destination...
 
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