• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • Stop struggling with Lightroom! There's no need to spend hours hunting for the answers to your Lightroom Classic questions. All the information you need is in Adobe Lightroom Classic - The Missing FAQ!

    To help you get started, there's a series of easy tutorials to guide you through a simple workflow. As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. And better still, the eBooks are updated for every release, so it's always up to date.

Library module Error with video (cannot play)

stetondo

New Member
Joined
Mar 17, 2020
Messages
5
Location
Italy
Lightroom Experience
Beginner
Lightroom Version
Classic
Lightroom Version
10.1
Operating System
  1. macOS 10.15 Catalina
Since few days ago, I have now unable to play any video file in the Library module.
I can "see" them in the Grid view, but as soon as in go in Loupe it gets stuck and remains grey.
Files are .MOV and I can open them in QuickTime.
See example in screenshot below.
Can anyone help me?
Thanks in advance
Stefano
Can anyone help me?
EXAMPLE SCREENSHOT.png
 

stetondo

New Member
Joined
Mar 17, 2020
Messages
5
Location
Italy
Lightroom Experience
Beginner
Lightroom Version
Classic
*Edit*
Most of files show no specific error;
for few files ( I am unable to understand what is the rationale behind) I receive a "Unknown message: develop_setting"
Example error.png
 
Top