• Welcome to Lightroom Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to register and post your first thread under Help on the menubar above. You're also welcome to join our newsletter, download our free Lightroom Quick Start eBook and explore our other FAQ resources.
  • The December 2018 Lightroom updates are now available. Lightroom Classic includes Custom Develop Panel Order, Snap to Grid in the Book module and more. Lightroom CC has lots of little improvements, including a face rectangle in People view on the desktop and Sharing improvements on Android. The Lightroom Queen eBooks are already updated for the changes.
  • Are you using Lightroom CC on Windows, Mac, iOS, Android, Apple TV or in a web browser? Are you syncing your photos to the cloud? Then you'll love my new book, Adobe Lightroom CC - Edit Like a Pro! It shows you how to use the full Lightroom CC ecosystem to organize, edit and share your photos. You'll also learn the thought processes used by professional photographers when they're editing their own photos, so you can transform your photos quickly and easily.

Error when trying to migrate Apple Photos library into Lightroom CC

benzy

New Member
Joined
Mar 26, 2016
Messages
11
Lightroom Experience
Intermediate
Lightroom Version
#1
Lightroom Version
Lightroom CC 2.1.1
Operating System
macOS 10.14 Mojave
I am trying to use the migration tool to migrate my apple photos library. But after I start, it sits at 1% progress for a while, then I get an error window saying "Could not access apple photos library".

I have read this help page (Resolve issues while migrating Apple Photos to Lightroom CC) and checked each point:
- My photos are stored locally (not on an external drive)
- I use iCloud Photos, my library is setup as the "Use as System Photo Library"
- I have it set to Download Originals and the status of the sync is complete (ie not uploads or downloads happening)
- I have just repaired the library using the repair tool, and waited for everything to subsequently upload to the cloud again
- My copy of Lightroom is legit!

So the only thing left is this issue they describe where:
  • Apple Photos Library is locked and inaccessible. This can happen when the Apple Photos database is locked by a viewer application of services working on Photos Library for updating the data.
But I don't really understand how to check that? I have selected the apple photos library package in the Pictures folder and done a Show Info, and the Locked checkbox is unchecked. So I don't think that is the issue. Is there something else that might be causing it to be locked/inaccessible?

Or any other ideas of what I can check to get this to work?

Thanks
 

Victoria Bampton

Lightroom Queen
Staff member
Administrator
Moderator
Lightroom Guru
Joined
Sep 29, 2007
Messages
20,604
Location
Southampton, UK
Lightroom Experience
Power User
Lightroom Version
CC Cloud
#2
Daft question, but tried a reboot? Sometimes that works wonders.
 

benzy

New Member
Joined
Mar 26, 2016
Messages
11
Lightroom Experience
Intermediate
Lightroom Version
#3
Daft question, but tried a reboot? Sometimes that works wonders.
Not daft - I always remind my Mum to do this ;)

I did try restarting with a few different sequences - restart and go straight to Lightroom and try vs restart, open photos and allow to update to iCloud, then try, etc. But no luck.

I found this video (
) where he describes (at about 5:50) having the same issue and a series of restarts fixed it. So will give it another go. But it sounds like it was random.
 

Victoria Bampton

Lightroom Queen
Staff member
Administrator
Moderator
Lightroom Guru
Joined
Sep 29, 2007
Messages
20,604
Location
Southampton, UK
Lightroom Experience
Power User
Lightroom Version
CC Cloud
#4
I think I've already seen you post on the bug forum, but if I'm imagining it, then I think it's one Adobe needs to investigate.
 
Joined
Mar 26, 2016
Messages
11
Lightroom Experience
Intermediate
Lightroom Version
#6
Think I just solved this. It is in fact a permissions issue.

I went to System Preferences > Security & Privacy > Privacy
Then I selected the Photos app in the left column
I could see the Adobe Lightroom CC app listed there, but the box allowing access was unchecked - check this box

Then I went back to Lightroom and tried the migration again. This time I got a system pop up asking if Lightroom CC could have access to the Photos app. I said Yes, then it ran.

So it seems that for some reason this system pop up didn't work the first time around, meaning I had to follow the steps above to manually allow access.
 
Top