• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • The November 2019 Lightroom updates are now available. Lightroom Classic includes the ability to export the same photos as multiple sizes/formats in a single export, content aware fill for panorama edges and more. It does require a catalog format upgrade and there are updated system requirements, so you may want to wait a few days before upgrading.
    Lightroom (cloud-based service) has export options (such as TIFF format, renaming and color space), custom sort order on the desktop, copy/paste to multiple photos on iOS and more.
    The Missing FAQ and Edit Like a Pro eBooks are already updated for the changes.
  • Stop struggling with Lightroom! There's no need to spend hours hunting for the answers to your Lightroom Classic questions. All the information you need is in Adobe Lightroom Classic - The Missing FAQ!

    To help you get started, there's a series of easy tutorials to guide you through a simple workflow. As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. And better still, the eBooks are updated for every release, so it's always up to date.

EOS_DIGITAL: No photos found on import

May 19, 2019
Lightroom Version
Lightroom Classic 9.0 release
Operating System
macOS 10.15 Catalina
I have a peculiar problem.

Lightroom Classic don't see the images on my Compact Flash or SD card using a card reader . It recognizes the card as indicated by the EOS_DIGITAL input in the Source Window. However the main screen says "No photos found". "Include Subfolders" is checked. I can download the images to a file and then Import the images from that file without any problem. This happens with Canon images as well as Sony images. I have the "Show Import Dialog When Memory Card is Detected" checked. It happens on two computers and on different catalogs. What am I doing wrong? Can I reset the Lightroom Settings?

Any help will be appreciated.
Sep 29, 2007
Southampton, UK
Lightroom Experience
Power User
Lightroom Version
Cloud Service
You're not doing anything wrong, it's a Catalina issue. It should hopefully be fixed in the next LR update.