• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • The May 2019 Lightroom updates are now available. There's a brand new slider called Texture, available across the whole family of apps. Lightroom Classic includes a new tool called Flat Field Correction. Lightroom (cloud-based service) has lots of big improvements including cloud trash, invitation-only web galleries, improved chromatic aberration removal and more. The Missing FAQ and Edit Like a Pro eBooks are already updated for the changes. You'll also notice the CC's have disappeared off the end of the names, so we've updated the forum names to match.

Email notification stops working from time to time

Banke

New Member
Joined
Nov 18, 2007
Messages
18
Location
Denmark
Lightroom Experience
Advanced
Lightroom Version
Classic 8
I subscribe to email from 4 Watched forums. It happens quite regularly that I do not receive email even though there are many new posts. I activate email notification and then it works for some time. I do not delete any cookies that are from The Lightroom Queen web page. I've tried to sign out it doesn't help. What can I do to make it work.
 

Victoria Bampton

Lightroom Queen
Staff member
Administrator
Moderator
Lightroom Guru
Joined
Sep 29, 2007
Messages
21,189
Location
Southampton, UK
Lightroom Experience
Power User
Lightroom Version
Cloud Service
Hi Jorgen

Which notifications aren't arrived? Is it new threads? Or new posts on threads you've posted on? Or are you expecting emails for replies to threads you haven't posted on?
 

Banke

New Member
Joined
Nov 18, 2007
Messages
18
Location
Denmark
Lightroom Experience
Advanced
Lightroom Version
Classic 8
Hi Victoria
I subscribe to email at new threads to learn how other users' problems are solved. I receive email but from time to time it stops and I can see that there are new threads in the forums I follow.
 

Victoria Bampton

Lightroom Queen
Staff member
Administrator
Moderator
Lightroom Guru
Joined
Sep 29, 2007
Messages
21,189
Location
Southampton, UK
Lightroom Experience
Power User
Lightroom Version
Cloud Service
Next time it happens, can you please make a note of which ones you receive, which ones you're missing, any patterns you can spot. As far as I can, email notifications are still going out ok (and I'm still getting mine) and I can't find any reports from others using the same software so it's going to take a bit of detective work to figure out what's up.
 

Banke

New Member
Joined
Nov 18, 2007
Messages
18
Location
Denmark
Lightroom Experience
Advanced
Lightroom Version
Classic 8
Hi Victoria
Thanks for the answer.
I will do as you propose the next time I discover it happens
Thanks
Jorgen
 
Top