- Operating System
- Windows 11
I am totally frustrated with Adobe support for a problem I have when editing an image in LRC and invoking "edit in Photoshop". They tell me it is escalated, and somebody will contact me. Nobody ever does. Maybe someone here has a clue:
When invoking Photoshop from LRC and then using the Remove tool or the Lasso tool, the cursor offsets from the mouse position and does not allow proper mousing or editing at the location I want. In the screen shot here, I place the cursor at the rightmost position and drag down to remove the blade of grass in this image. As soon as I click, the tool paints to the upper left in a straight line. As I mouse down, it follows from that point, as you can see where the path turns downward.
This occurs when I invoke Photoshop from Lightroom Classic. When I close all the apps and just launch Photoshop, I am able to edit correctly. Maybe LRC is passing parameters incorrectly to the mouse and edit location on the image. I need to invoke from LRC because all my images are saved and managed in my Lightroom catalog.
Technicians have worked on this issue for 4 separate times from 3-5 hours each time to no avail. They have each tried the same things, among them:
· Disabling the GPU, enabling the GPU
· Downgrading to a prior release
· Deleting preferences, resetting preferences, restoring preferences
· Testing on different images
· Etc, etc, etc…
First screen shot is image in LRC
Second image is screen after invoking Edit in Ps
Third image is when trying to use remove tool. Same behavior using the Lasso tool.
Any suggestions anyone?
When invoking Photoshop from LRC and then using the Remove tool or the Lasso tool, the cursor offsets from the mouse position and does not allow proper mousing or editing at the location I want. In the screen shot here, I place the cursor at the rightmost position and drag down to remove the blade of grass in this image. As soon as I click, the tool paints to the upper left in a straight line. As I mouse down, it follows from that point, as you can see where the path turns downward.
This occurs when I invoke Photoshop from Lightroom Classic. When I close all the apps and just launch Photoshop, I am able to edit correctly. Maybe LRC is passing parameters incorrectly to the mouse and edit location on the image. I need to invoke from LRC because all my images are saved and managed in my Lightroom catalog.
Technicians have worked on this issue for 4 separate times from 3-5 hours each time to no avail. They have each tried the same things, among them:
· Disabling the GPU, enabling the GPU
· Downgrading to a prior release
· Deleting preferences, resetting preferences, restoring preferences
· Testing on different images
· Etc, etc, etc…
First screen shot is image in LRC
Second image is screen after invoking Edit in Ps
Third image is when trying to use remove tool. Same behavior using the Lasso tool.
Any suggestions anyone?