downloading photos

[MK Ruggie]

Lightroom Version

11.0.1

Operating System

1. macOS 10.15 Catalina

All of a sudden, when inserting a card file and choosing Import, the destination arrow to my hard drive files does not open. My choices Mac HD or Mac Backups.backupdb are available. I should have the complete folders to choose from on my hard drive? Whats going on? Help...

 

[Rob_Cullen]

And what do you see when you scroll down the right-side panels, of the Import screen, to the 'Destination' panel?
Any Folders there?

 

[Paul McFarlane]

Can I suggest a screenshot please? Then it'll help us visualize!

 

[MK Ruggie]

Hello...anyone can help me?

And what do you see when you scroll down the right-side panels, of the Import screen, to the 'Destination' panel?
Any Folders there?

NO....In the Destination panel, can i send you a screen shot, and if so, how do i do that?

 

[MK Ruggie]

sorry, i take great pictures, but have a tough time with lightroom.

 

[Paul McFarlane]

Here's the instructions for screenshots:

https://www.lightroomqueen.com/community/help/createscreenshot/

 

[Rob_Cullen]

How to screen-clip-
https://support.apple.com/en-us/HT201361

How to insert the clip in a post-
Click on the icon above you message-

And I usually [Click Here] to then find the image file that is the saved 'screen-cilp'

 

[MK Ruggie]

Hello...anyone can help me?

NO....In the Destination panel, can i send you a screen shot, and if so, how do i do that?

 

[MK Ruggie]

Here's the instructions for screenshots:

https://www.lightroomqueen.com/community/help/createscreenshot/

Hi Paul...tried to attach a screen shot, but refused because file too large?

 

[Victoria Bampton]

Hi Paul...tried to attach a screen shot, but refused because file too large?

How did you create the screenshot?

As you're a premium member, you're welcome to use the main Contact form (in the menubar) and we'll add it for you if you're struggling.

 

[clee01l]

Hi Paul...tried to attach a screen shot, but refused because file too large?

Large (4K) screens do indeed create file too large for inclusion in a post. The solution is to capture just a relevant part of the full screen or crop a relevant part of the full screen image and save that smaller file.


Sent from my iPad using Tapatalk

 

[MK Ruggie]

Large (4K) screens do indeed create file too large for inclusion in a post. The solution is to capture just a relevant part of the full screen or crop a relevant part of the full screen image and save that smaller file.


Sent from my iPad using Tapatalk

thanks to all....i figured it out finally....problem was above import panel... needed to change TO destination > Macintosh HD folders > other folders....