- Lightroom Version
- Classic
- Operating System
-
- Windows 10
Hi, I started a subscription to Lr & Ps but am unable us the desktop version of Lr - it crashes as soon as it opens. There are a number of forum streams on Adobe Lr site, and the consensus seems to be that it is due to conflict with NVidia, and there are complex instructions for how to disable NVidia. I have sent crash reports back to Adobe with comments and have not received any response, so I was going to cancel my subscription. I started looking for alternative options. Yesterday, however, I tried the web version, and was able to use that, but I still want to have a desktop version. So the question remains (finally, the question!): is anything being done about the startup crash issue? Adobe have got any notification or info that this was an issue (that I could find) so it's hard to know if thy are even looking for a solution to this, apart from disabling NVidia, which is hardly a solution. Perhaps they are working with NVidia to eliminate conflicts, but it would be nice to know, if that was the case. Does anyone have any info on this issue?