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Crash after a few minutes

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iannimao

New Member
Joined
Jul 11, 2018
Messages
3
Lightroom Experience
Advanced
Lightroom Version
Cloud Service
Lightroom Version Number
7.2 and later
Operating System
  1. Windows 10
Hello,
from 7.2 version often LR crash after a few minutes that has been open (see crash report attached).
On the internet I found this solution:
a file config.lua inside the folder C:\Users\ianni\AppData\Roaming\Adobe\Lightroom with this command "DigestManager.dontCalculateDigest = true".
Seems to have solved but which is the problem?
Thanks
 

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  • crash report.txt
    23.4 KB · Views: 486
Hi iannimao, welcome to the forum!

That's a question you'd need to put in front of the engineering team at the Official Feature Request/Bug Report Forum at Photoshop Family Customer Community

I believe that issue that was introduced in 7.2 was supposed to be fixed in later releases, so does it still crash with 7.4 installed, without the config.lua?
 
Yes without config.lua file still crash :confused::

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="1.6.3" clientVersion="1.6.3" applicationName="Adobe Lightroom Classic" applicationVersion="7.4" build="[1176617]">
<time year="2018" month="7" day="13" hour="6" minute="47" second="16"/>
<user guid="cc5c0c17-23e8-4c8c-852a-083e7f1b73ef"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="17134" applicationlanguage="en-us" userlanguage="it-IT" oslanguage="it-IT" ram="16326" machine="Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" model="Intel64 Family 6 Model 60 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="3991 MHz"/>
<crash exception="EXCEPTION_IN_PAGE_ERROR" instruction="0x00007FFD88A3AE30">
<backtrace crashedThread="0">
<thread index="0">
.......................................
.......................................
</binaryImageSet>
<dumpType>
Mini
</dumpType>
</crash>

</crashreport>
 
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