- Joined
- May 28, 2012
- Messages
- 152
- Location
- Colorado
- Lightroom Experience
- Intermediate
- Lightroom Version
Lightroom version: CC 2015.12 [ 1125239 ]
License: Creative Cloud
Operating system: Mac OS 10
Version: 10.11 [6]
Been through Adobe help, the cleaner, all the stuff on their web site. Called Adobe tech support, after hour and a half waiting in the queue I finally talked to a tech person. She had to delete everything, reinstall using a different installer, ACCCx4_3_0_256, and it worked for a single re-boot but now back to the same behavior. Of course since the tech support was screen sharing once I rebooted I lost my place in line and I no longer had time to continue the conversation.
Every time I reboot my Mac I get the error that Creative Cloud is Missing or Damaged. I can repair (which downloads the installer again!) and get it to work for that time but the fixes never survive a shut down and restart.
Checking in here before I try Adobe Support again. Problem is it takes almost 2 hours of hold time to get support so I have to schedule half a day to work on this and I really don't have the time right now.
License: Creative Cloud
Operating system: Mac OS 10
Version: 10.11 [6]
Been through Adobe help, the cleaner, all the stuff on their web site. Called Adobe tech support, after hour and a half waiting in the queue I finally talked to a tech person. She had to delete everything, reinstall using a different installer, ACCCx4_3_0_256, and it worked for a single re-boot but now back to the same behavior. Of course since the tech support was screen sharing once I rebooted I lost my place in line and I no longer had time to continue the conversation.
Every time I reboot my Mac I get the error that Creative Cloud is Missing or Damaged. I can repair (which downloads the installer again!) and get it to work for that time but the fixes never survive a shut down and restart.
Checking in here before I try Adobe Support again. Problem is it takes almost 2 hours of hold time to get support so I have to schedule half a day to work on this and I really don't have the time right now.