• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • Stop struggling with Lightroom! There's no need to spend hours hunting for the answers to your Lightroom Classic questions. All the information you need is in Adobe Lightroom Classic - The Missing FAQ!

    To help you get started, there's a series of easy tutorials to guide you through a simple workflow. As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. And better still, the eBooks are updated for every release, so it's always up to date.
  • Dark mode now has a single preference for the whole site! It's a simple toggle switch in the bottom right-hand corner of any page. As it uses a cookie to store your preference, you may need to dismiss the cookie banner before you can see it. Any problems, please let us know!

Catalog backup not working since Windows update

Status
Not open for further replies.

jimlevitt

Member
Premium Classic Member
Premium Cloud Member
Joined
Sep 2, 2008
Messages
30
Location
Seattle, WA
Lightroom Experience
Intermediate
Lightroom Version
Lightroom Version Number
Lightroom Classic 8.4 release Camera Raw 11.4
Operating System
  1. Windows 10
Microsoft pushed through a regular update last week. Since that time, I've not been able to back up the catalog in Lightroom Classic 8.4. It gets about halfway through, with "copying catalog" showing under the green bar, and then gets stuck. It will remain that way for hours. I have to go to Task Manager to "end process" on Lightroom Classic to shut down Lightroom. If I check the latest catalog backup, it's twice the size of earlier backups - probably because the backup process never reached the "optimizing catalog" phase.

Is there a fix for this? Or must I wait for the next Windows update from Microsoft, and hope they fix the problem? In the meantime, I do not have a current backup.
 
Hi!
Where do you copy your backup file? Have you checked the available free space on the drive where the backup catalog is being copied? Sometimes windows updates can be heavy on disk space usage.
If all sounds OK then you could manually copy the .lrcat file onto your backup drive while waiting for an official fix.

Sent using Tapatalk
 
Hi!
Where do you copy your backup file? Have you checked the available free space on the drive where the backup catalog is being copied? Sometimes windows updates can be heavy on disk space usage.
If all sounds OK then you could manually copy the .lrcat file onto your backup drive while waiting for an official fix.

Sent using Tapatalk
I use a 500GB SSD drive, which currently shows 176GB free. I'm pointing the finger at the Microsoft update, because the problem started only after that. I've been using the same drive, etc for years, without ever encountering this before. No other troubles have emerged, either with Lightroom Classic, or any other application. Only the LR backup issue.

Thanks for the suggestion to manually copy the .lrcat file. I'll do that just to make sure I have something fairly current stored on a few other drives.
 
When you manually create a backup, you can zip the file as well. That will save you a fair bit of space.

The backup works OK for me. Here's what I get when I run Winver:
2019-09-18 07_11_22-Window.png
 
I'm guessing the OP is on Windows 1903, which I have heard is still causing some glitches
 
Silly question (I Know) but have you rebooted the OS since the update? Rebooting will clear any detritus that may be resident in the working storage (free space) A reboot can't hurt. BTW, the important free space is on C:\ where the Windows update created a bunch of temporary file and where LR builds the staging files for the backup. How much free space is found on C:\
 
Hi!
Where do you copy your backup file? Have you checked the available free space on the drive where the backup catalog is being copied? Sometimes windows updates can be heavy on disk space usage.
If all sounds OK then you could manually copy the .lrcat file onto your backup drive while waiting for an official fix.

Sent using Tapatalk
I use a 500GB SSD drive, which currently shows 176GB free. I'm pointing the finger at the Microsoft update, because the problem started only after that. I've been using the same drive, etc for years, without ever encountering this before. No other troubles have emerged, either with Lightroom Classic, or any other application. Only the LR backup issue.

Thanks for the suggestion to manually copy the .lrcat file. I'll do that just to make sure I have something fairly current stored n
Silly question (I Know) but have you rebooted the OS since the update? Rebooting will clear any detritus that may be resident in the working storage (free space) A reboot can't hurt. BTW, the important free space is on C:\ where the Windows update created a bunch of temporary file and where LR builds the staging files for the backup. How much free space is found on C:\

My C:\ drive is also a 500 GB SSD, with more than 250GB free. I shut down my PC every night when I'm done, so it's been rebooted numerous times since this Windows update. Since that time, I updated Lightroom Classic to 8.4. The backup problem remained. I'll try it again later tonight. If things work properly, I'll be sure to report that here. Otherwise, assume it's still not right.
 
Finally! Backup worked tonight, though it took a looooonnnnnnggggg time.
 
Status
Not open for further replies.
Back
Top