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Catalog backup not working since Windows update

Joined
Sep 2, 2008
Messages
25
Location
Seattle, WA
Lightroom Experience
Intermediate
Lightroom Version
Lightroom Version
Lightroom Classic 8.4 release Camera Raw 11.4
Operating System
Windows 10
Microsoft pushed through a regular update last week. Since that time, I've not been able to back up the catalog in Lightroom Classic 8.4. It gets about halfway through, with "copying catalog" showing under the green bar, and then gets stuck. It will remain that way for hours. I have to go to Task Manager to "end process" on Lightroom Classic to shut down Lightroom. If I check the latest catalog backup, it's twice the size of earlier backups - probably because the backup process never reached the "optimizing catalog" phase.

Is there a fix for this? Or must I wait for the next Windows update from Microsoft, and hope they fix the problem? In the meantime, I do not have a current backup.
 
Joined
Sep 27, 2017
Messages
176
Location
Stavanger, Norway
Lightroom Experience
Intermediate
Lightroom Version
Classic
Hi!
Where do you copy your backup file? Have you checked the available free space on the drive where the backup catalog is being copied? Sometimes windows updates can be heavy on disk space usage.
If all sounds OK then you could manually copy the .lrcat file onto your backup drive while waiting for an official fix.

Sent using Tapatalk
 
Joined
Sep 2, 2008
Messages
25
Location
Seattle, WA
Lightroom Experience
Intermediate
Lightroom Version
Hi!
Where do you copy your backup file? Have you checked the available free space on the drive where the backup catalog is being copied? Sometimes windows updates can be heavy on disk space usage.
If all sounds OK then you could manually copy the .lrcat file onto your backup drive while waiting for an official fix.

Sent using Tapatalk
I use a 500GB SSD drive, which currently shows 176GB free. I'm pointing the finger at the Microsoft update, because the problem started only after that. I've been using the same drive, etc for years, without ever encountering this before. No other troubles have emerged, either with Lightroom Classic, or any other application. Only the LR backup issue.

Thanks for the suggestion to manually copy the .lrcat file. I'll do that just to make sure I have something fairly current stored on a few other drives.
 
Joined
May 12, 2011
Messages
3,246
Location
Canada
Lightroom Experience
Advanced
Lightroom Version
When you manually create a backup, you can zip the file as well. That will save you a fair bit of space.

The backup works OK for me. Here's what I get when I run Winver:
2019-09-18 07_11_22-Window.png
 
Joined
Jun 20, 2009
Messages
15,870
Location
Houston, TX USA
Lightroom Experience
Power User
Lightroom Version
Classic
Silly question (I Know) but have you rebooted the OS since the update? Rebooting will clear any detritus that may be resident in the working storage (free space) A reboot can't hurt. BTW, the important free space is on C:\ where the Windows update created a bunch of temporary file and where LR builds the staging files for the backup. How much free space is found on C:\
 
Joined
Sep 2, 2008
Messages
25
Location
Seattle, WA
Lightroom Experience
Intermediate
Lightroom Version
Hi!
Where do you copy your backup file? Have you checked the available free space on the drive where the backup catalog is being copied? Sometimes windows updates can be heavy on disk space usage.
If all sounds OK then you could manually copy the .lrcat file onto your backup drive while waiting for an official fix.

Sent using Tapatalk
I use a 500GB SSD drive, which currently shows 176GB free. I'm pointing the finger at the Microsoft update, because the problem started only after that. I've been using the same drive, etc for years, without ever encountering this before. No other troubles have emerged, either with Lightroom Classic, or any other application. Only the LR backup issue.

Thanks for the suggestion to manually copy the .lrcat file. I'll do that just to make sure I have something fairly current stored n
Silly question (I Know) but have you rebooted the OS since the update? Rebooting will clear any detritus that may be resident in the working storage (free space) A reboot can't hurt. BTW, the important free space is on C:\ where the Windows update created a bunch of temporary file and where LR builds the staging files for the backup. How much free space is found on C:\
My C:\ drive is also a 500 GB SSD, with more than 250GB free. I shut down my PC every night when I'm done, so it's been rebooted numerous times since this Windows update. Since that time, I updated Lightroom Classic to 8.4. The backup problem remained. I'll try it again later tonight. If things work properly, I'll be sure to report that here. Otherwise, assume it's still not right.
 
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