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Catalogs Can't open catalog after restore of files after hard disk failure

Joined
Apr 15, 2019
Messages
6
Lightroom Version
Lightroom Classic 11.5
Operating System
  1. Windows 10
Hi - hope someone can help.

The inevitable happened last week and my hard disk failed. Originals were all backed up and I have restored (most of) the files including the latest .lrcat file. However, Lightroom Classic is not opening this file. I have deleted the 'lock' file mentioned in other threads, but the catalog will still not open.

I have tried uninstalling (to then reinstall) from Creative Cloud but get a dialog box saying

Conflict uninstalling Lightroom Classic
Save your work and close the following programs before continuing. Learn more
- Adobe Lightroom Classic

There are two buttons - 'Cancel' and 'Continue' - pressing continue just brings up the dialog box again stuck in a loop.

Hoping someone has the answer - thank you!
 
Joined
Dec 7, 2007
Messages
2,634
Location
Puget Sound
Lightroom Experience
Intermediate
Lightroom Version
Classic
Sorry to hear about your hard disk crash. What is the current installation status of Classic - installed, uninstalled, or partially un/installed? If installed and operating, are you able to open any other catalogs or create a new catalog?

--Ken
 
Joined
Apr 15, 2019
Messages
6
Thanks Ken and John. LrC just wouldn't open. I found advice in another thread to check Task Manager, which had several versions 'open' of LrC, ended those, but it made no difference to being able to open the catalog. It did however allow me to uninstall and then reinstall LrC from Creative Cloud, but the it still didn't open - with my existing catalog or a new one - just no response from the program.

I spent a while on the Adobe support chat yesterday. They got LrC working again with a new catalog after modifying some Microsoft Visual C++ files (?!) but have said that my catalog is corrupted. They're hopefully going to be able to restore it, have said they'll come back to me with an update on Tuesday. Fingers crossed.
 
Joined
Sep 29, 2007
Messages
23,745
Location
Isle of Wight, UK
Lightroom Experience
Power User
Lightroom Version
Cloud Service
Ouch! Let us know how you get on.
 
Joined
Dec 7, 2007
Messages
2,634
Location
Puget Sound
Lightroom Experience
Intermediate
Lightroom Version
Classic
Thanks Ken and John. LrC just wouldn't open. I found advice in another thread to check Task Manager, which had several versions 'open' of LrC, ended those, but it made no difference to being able to open the catalog. It did however allow me to uninstall and then reinstall LrC from Creative Cloud, but the it still didn't open - with my existing catalog or a new one - just no response from the program.

I spent a while on the Adobe support chat yesterday. They got LrC working again with a new catalog after modifying some Microsoft Visual C++ files (?!) but have said that my catalog is corrupted. They're hopefully going to be able to restore it, have said they'll come back to me with an update on Tuesday. Fingers crossed.
So sorry for you LR issues. Hopefully they can get your catalog back in order. Report back if you can when you know more.

Good luck,

--Ken
 
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