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Can't load LR Classic - aborts prematurely, have tried everything

verity.edgecombe

New Member
Joined
Dec 30, 2021
Messages
4
Lightroom Version
11.1
Operating System
  1. macOS 11 Big Sur
Hello everyone, I am experiencing a new problem today - LR Classic begins to load, establishing a skeleton menu in the upper left corner of my Mac, but is stuck on the load screen ("Reading preferences ...") and hangs there until I quit, when I receive an "unexpected quit" message with a detailed code log. I have tried restarting, uninstalling and reloading, moving the preset files onto the desktop, Shift-Option double-clicking, etc. Same result each time. Any ideas? See attached for screenshots.
 

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Joined
Oct 18, 2007
Messages
1,012
Location
Republic of Trinidad & Tobago
Lightroom Experience
Advanced
Lightroom Version
Classic
Hello everyone, I am experiencing a new problem today - LR Classic begins to load, establishing a skeleton menu in the upper left corner of my Mac, but is stuck on the load screen ("Reading preferences ...") and hangs there until I quit, when I receive an "unexpected quit" message with a detailed code log. I have tried restarting, uninstalling and reloading, moving the preset files onto the desktop, Shift-Option double-clicking, etc. Same result each time. Any ideas? See attached for screenshots.
“Moving presets to the desktop”
why would you do that? As far as I know Lightroom places presets in a specific location.
Did you make the move from within Lightroom or using your operating system?
 

verity.edgecombe

New Member
Joined
Dec 30, 2021
Messages
4
“Moving presets to the desktop”
why would you do that? As far as I know Lightroom places presets in a specific location.
Did you make the move from within Lightroom or using your operating system?
Hello Denis, this was just a temporary move in line with the instructions in the link above for manually resetting preferences.
 
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