• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • Stop struggling with Lightroom! There's no need to spend hours hunting for the answers to your Lightroom Classic questions. All the information you need is in Adobe Lightroom Classic - The Missing FAQ!

    To help you get started, there's a series of easy tutorials to guide you through a simple workflow. As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. And better still, the eBooks are updated for every release, so it's always up to date.
  • It's Lightroom update time again! As well as the usual new cameras, lens profiles and bug fixes, Lightroom Classic has a new local Hue tool, improved ISO-specific defaults, performance improvements and more. The Lightroom cloud ecosystem also gets local Hue, as well as Versions, Activity notifications, text watermarking and the ability to upload your own Discovery tutorials. Here are the full updates about Lightroom Classic and the Lightroom cloud ecosystem.

Can't import "movie" files to iMac from iPhone 7

J.W. Wall

New Member
Joined
Mar 28, 2014
Messages
21
Lightroom Experience
Beginner
Lightroom Version
Operating System:
Exact Lightroom Version (Help menu > System Info):MacOS 10.3.3, iOS 11.2.6

The "movie" files from iPhone go into LR as the codec is unavailable and can't generate preview. The files do not open,either, in iMac although they are fine on the phone. Do I need to do something on the phone or on the computer, or both, and, if so, what?

Thanks. John
 

J.W. Wall

New Member
Joined
Mar 28, 2014
Messages
21
Lightroom Experience
Beginner
Lightroom Version
Thanks, I set the phone as you suggest, some while ago. It has set back to HEIF apparently, probably when a new version of iOS loaded.
Now I need to find a way to convert existing HEIFs to JPEG or DNG, from my computer.
 
Top