Can't import any photos

Davco

New Member
Joined
Mar 12, 2019
Messages
1
Lightroom Experience
Beginner
Lightroom Version
CC Cloud
Lightroom Version
Lightroom CC version: 2.2 [ 20190204-1600-e7ae188 ] (Feb 4 2019)
Operating System
Windows 10
I have installed Creative Cloud on an additional PC and the installation appeared to be fine.

I've opened and used Photoshop - all good.

I've opened Lightroom and I can't add any photos and there's nothing in the library - everything is greyed out. I've uninstalled and re-installed LR but it's made no difference. I've reset preferences too, but same applies.

Help would be most appreciated.

Regards.

Davco
 

Umberto Cocca

Active Member
Joined
Sep 27, 2017
Messages
106
Location
Stavanger, Norway
Lightroom Experience
Intermediate
Lightroom Version
Which lightroom have you installed? Cc or Classic CC? If the latter, the behaviour is all normal, because you have to access the same catalog (and preview files) that was on the other machine in order to see these photos.

If you are using LRCC then you should be able to see all the photos as in the old installation.

What is your workflow? What are you attempting to achieve with the second installation?

Sent using Tapatalk
 

Victoria Bampton

Lightroom Queen
Staff member
Administrator
Moderator
Lightroom Guru
Joined
Sep 29, 2007
Messages
20,831
Location
Southampton, UK
Lightroom Experience
Power User
Lightroom Version
CC Cloud
Hi Davco, welcome to the forum! Can you tell us a bit more about what you can see?
 
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