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Cannot sign into Cloud-based from Chromebook?

jsam

New Member
Joined
Mar 31, 2018
Messages
5
Lightroom Experience
Intermediate
Lightroom Version
Lightroom Version
Can't even sign in
Operating System
  1. Other (please note in thread)
I'd been using my Chromebook with LR for a few years. It seemed ok. Now? I can't even Sign In. How very odd.

If I attempt to Sign In on https://www.adobe.com/uk/products/photoshop-lightroom.html (top right) the very next page that pops up is as per the attached file:

1655765916875.png

I'm a bit boggled. Is it just me?
 

jsam

New Member
Joined
Mar 31, 2018
Messages
5
Lightroom Experience
Intermediate
Lightroom Version

jsam

New Member
Joined
Mar 31, 2018
Messages
5
Lightroom Experience
Intermediate
Lightroom Version
I am resurrecting this thread. Chromebooks are advertising Lightroom. I am using the same credentials on my Windows 11 PC as I am on the Chromebook (I use a password manager that works on both environments). Windows works. Chromebook fails. I'm just trying to sign onto Creative Cloud - not even entering Lightroom.

I sign in with my email address onto my Adobe Creative Cloud,
I attempt to verify my identity., *
I enter my password.
And I get "This site can't be reached." - as you've seen before.

I said I attempt to verify my identity.. "Use Adobe Account Access app to verify identity" makes my mobile phone to say accept or deny. I accept, of course. But the Chromebook never sees the response - so I resend the notification - and I can continue with my infinite loop. Instead, I used "an app to generate codes". I "Enter the authenticator code generated by the Adobe Account Access app.". At that point I am allowed to enter my password. And, then, I get "This site can't be reached" - as before.

If anyone knows what's going it, great! If anyone knows what forum to enter my predicament under either Chromebook or Adobe to attract attention that'd be very good too
 
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