• Welcome to the Lightroom Queen Forums! We're a friendly bunch, so please feel free to register and join in the conversation. If you're not familiar with forums, you'll find step by step instructions on how to post your first thread under Help at the bottom of the page. You're also welcome to download our free Lightroom Quick Start eBooks and explore our other FAQ resources.
  • Are you using the cloud-based Lightroom apps for iOS, Android, Windows, Mac, and Web? Then you'll love my book, Adobe Lightroom - Edit on the Go!

    You'll learn how to use the Lightroom cloud ecosystem to organize, edit and share your photos. You'll also come to understand the thought processes used by professional photographers when they're editing their own photos, so you can transform your photos quickly and easily. And better still, the eBooks are updated for every release, so it's always up to date.
  • Dark mode now has a single preference for the whole site! It's a simple toggle switch in the bottom right-hand corner of any page. As it uses a cookie to store your preference, you may need to dismiss the cookie banner before you can see it. Any problems, please let us know!

Cannot sign into Cloud-based from Chromebook?

Status
Not open for further replies.

jsam

New Member
Premium Cloud Member
Joined
Mar 31, 2018
Messages
5
Lightroom Experience
Intermediate
Lightroom Version
Lightroom Version Number
Can't even sign in
Operating System
  1. Other (please note in thread)
I'd been using my Chromebook with LR for a few years. It seemed ok. Now? I can't even Sign In. How very odd.

If I attempt to Sign In on https://www.adobe.com/uk/products/photoshop-lightroom.html (top right) the very next page that pops up is as per the attached file:

1655765916875.png

I'm a bit boggled. Is it just me?
 
Try connecting using:

account.adobe.com

This should then let you log in and check your Adobe Account. Let us know how things proceed.
 
I am resurrecting this thread. Chromebooks are advertising Lightroom. I am using the same credentials on my Windows 11 PC as I am on the Chromebook (I use a password manager that works on both environments). Windows works. Chromebook fails. I'm just trying to sign onto Creative Cloud - not even entering Lightroom.

I sign in with my email address onto my Adobe Creative Cloud,
I attempt to verify my identity., *
I enter my password.
And I get "This site can't be reached." - as you've seen before.

I said I attempt to verify my identity.. "Use Adobe Account Access app to verify identity" makes my mobile phone to say accept or deny. I accept, of course. But the Chromebook never sees the response - so I resend the notification - and I can continue with my infinite loop. Instead, I used "an app to generate codes". I "Enter the authenticator code generated by the Adobe Account Access app.". At that point I am allowed to enter my password. And, then, I get "This site can't be reached" - as before.

If anyone knows what's going it, great! If anyone knows what forum to enter my predicament under either Chromebook or Adobe to attract attention that'd be very good too
 
Status
Not open for further replies.
Back
Top