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Cannot change Adobe Plan

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Joined
Oct 7, 2014
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35
Location
Northumberland, U.K.
Lightroom Experience
Advanced
Lightroom Version
Classic
Lightroom Version
Lightroom Classic. 11.5
Operating System
  1. macOS 11 Big Sur
  2. iOS
  3. Android
My wife currently is on the Photography Plan but wants to change to the Cloud only plan. However the only option presented to her is to cancel her current plan with a large penalty payment. Surely there’s a way to do this?
 
Joined
Sep 29, 2007
Messages
24,240
Location
Isle of Wight, UK
Lightroom Experience
Power User
Lightroom Version
Cloud Service
Yeah, just talk to customer services, they can switch it over without penalty. Either by chat or phone should work.
 
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