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Bug - can't import or view videos - "Dynamic Link server failed"

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dtbain

Active Member
Joined
Mar 20, 2011
Messages
127
Location
Glasgow, UK
Lightroom Experience
Intermediate
Lightroom Version
Lightroom Version Number
10.1
Operating System
  1. macOS 10.15 Catalina
Please help!

When I try to view a video in Lr or sometimes even to import one I can an error message like this one:

"An unknown error has occurred while reading the video file. Connecting to Dynamic Link server failed."

The discussion here suggested adding a ".old" suffix to some Lr folders, forcing Lr (I think) to create ones has worked a few times, but not for long and at the moment isn't working at all. Hence at the moment I can't import videos or view ones already imported.

(I did have a dynamic link system set up -- so long ago I forget how I did it! -- so that my wife and I could share settings between our macs, but I get the impression that others who don' t have that set up are having the same problems, so I doubt it's responsible but am not sure.)

Any help would be enormously appreciated; I can't do anything with videos at the moment.

David
 
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