After importing profiles, they don’t show up. What am I doing wrong?

[gallows.lofts-2l]

Operating System

1. Windows 10
2. iPadOS

I made a whole lot of profiles to use with IR photography. I intend to use them on my iPad, where I do all my editing.

I made them with CamerRAW on a Windows 10 PC. After waiting and restarting all the apps (LR on PC, on iPad and Camera RAW and even restarting my PC) the profiles never showed up on my iPad.

Then I went into CameraRAW where they still exist since I made them there, and I exported them. Then I tried to import them in Lightroom (non-classic) on the PC. The little loading bar appeared for a second and I got no warnings or anything. But the profiles didn’t show up.

I checked if they were hidden or if they were under a different existing category instead of a new one, but could not find them.

How do I get the profiles over to Lightroom on my iPad? Or even into Lightroom (non-classic) on my PC?

It’s so confusing. And it’s insane that Adobe doesn’t just give us a button to import profiles with on the iPad version of Lightroom. Not to mention a way to delete them too. Basic profile management is something they only managed for the PC versions for some reason. I can’t make sense of their design decisions.

 

[Johan Elzenga]

Sounds like you did the right thing. You need to import them in Lightroom (not Lightroom Classic) on the PC. Then they’ll sync to the cloud and become available on the iPad as well.

 

[gallows.lofts-2l]

Sounds like you did the right thing. You need to import them in Lightroom (not Lightroom Classic) on the PC. Then they’ll sync to the cloud and become available on the iPad as well.

Thanks. As I said, I tried that but they never showed up. Neither in Lightroom on PC (non-classic) or iPad.

 

[Johan Elzenga]

What kind of profiles are they, and did you check their presence with a raw file selected from the same camera that was selected when created the profile in ACR? Depending on how you create the profile, they can be camera-specific or general.

 

[gallows.lofts-2l]

What kind of profiles are they, and did you check their presence with a raw file selected from the same camera that was selected when created the profile in ACR? Depending on how you create the profile, they can be camera-specific or general.

That is a good point! I double checked right now in Lightroom on both my PC and on my iPad and the new profiles were not there.

I once again tried to import them into LR on PC from the ZIP file I made earlier. The loading bar showed up and when it was done, a blue message at the bottom of the screen confirmed “54 profiles imported” (or something like that). But they didn’t show up in the menu at all.

I did have a photo taken with the same camera as the one I made the profiles with, selected.

I don’t know if this matters, but this was a bunch of profiles that I made from LUTs from Kolari Vision, but it’s the second time making them. The first time I didn’t make the profiles while also using a custom profile with channels swapped, because I thought they had that built in already. I’m dumb, but not dumb enough to not realize something was wrong.

But here is the thing, I named them something new this time. Or at least most of them got a new name. AND I put them in a new folder/category with a new name too. The name of the ZIP file I created when I exported the, has the same name. And that name/folder/category never shows up in Lightroom when I import them. I can still see it though in Camera Raw where I made them.

I hope I explained everything clearly. Also, unless I say “Lightroom Classic” I’m talking about the iPad version or the other version on PC. Hope that’s clear. I don’t really use LRC much.

 

[Johan Elzenga]

Have you checked the profile manager? They may be present, but turned off. And by the way: you are using ‘Browse Profiles’, right? Some people think that the favorites menu is all the profiles they have.

 

[Johan Elzenga]

I did have a photo taken with the same camera as the one I made the profiles with, selected.

But is it a raw file? Double check that. See https://www.lightroomqueen.com/community/threads/unable-to-install-z8-linear-profile.54672

 

[gallows.lofts-2l]

Yes and yes. I exported a RAW file into DNG format for making the channel swapped profile. That original RAW file is what I’ve been loading up in LR to then look for the new profiles. I used the profile browser and I checked if they’re hidden, they’re not. There is no category at all with 54 or more profiles.

I’m gonna try one more thing, if it’s possible. I’m gonna delete the profiles from Camera RAW and then re-import them into Camera RAW, to see if that does anything.

 

[Johan Elzenga]

I’m gonna try one more thing, if it’s possible. I’m gonna delete the profiles from Camera RAW and then re-import them into Camera RAW, to see if that does anything.

I’m sure it won’t. Profiles in Camera Raw are not used by Lightroom. Lightroom imports them and creates an online copy that it uses, so the copy in the Camera Raw folder is irrelevant from that moment onwards. You mentioned importing the profiles as a single zipped file, if I understood you correctly. Have you tried to import a non-zipped profile?

 

[gallows.lofts-2l]

I’m sure it won’t. Profiles in Camera Raw are not used by Lightroom. Lightroom imports them and creates an online copy that it uses, so the copy in the Camera Raw folder is irrelevant from that moment onwards. You mentioned importing the profiles as a single zipped file, if I understood you correctly. Have you tried to import a non-zipped profile?

Yeah that didn’t work. Restarted my PC 2 times and restarted all the programs several times and tried to import the profiles again. Nothing.

I’ll try to import them from a folder instead of a ZIP file though. I thought you were supposed to use a compressed file like that and since the loading bar and the confirmation message appeared, I thought I was doing it right.

 

[gallows.lofts-2l]

That also did not work. I tried with just one of the profiles, Lightroom said “profile imported”. Didn’t find it anywhere. Looked in every category and I made sure there were no hidden categories.

I know it’s a lot to ask, but are you (or anyone else) willing to try to import the files if I post the zip file here? I’ll also include a RAW file and/or a DNG file from the same camera. (It s a photo of a couple of small flowers.)

(Just be aware that I may not have made them 100% correctly with regard to the channel swapping and what not. I can’t guarantee that they’re good profiles, is what I mean.)

 

[gallows.lofts-2l]

Alternatively I could also try to completely delete all my adobe software on my PC and reinstall it. Maybe that would do something?

 

[Johan Elzenga]

Alternatively I could also try to completely delete all my adobe software on my PC and reinstall it. Maybe that would do something?

No, that would do nothing because the profiles are (or should be) in the cloud. Make the profile and a raw of DNG available, then I can have a look at them. That will be tomorrow because it is 11.22 PM where I live.

 

[gallows.lofts-2l]

Hope this works. I uploaded the files to my Google Drive. https://drive.google.com/drive/folders/1z3S8PzMyH39nX0Xh_whr7LW600xnJ4Dc?usp=drive_link

The folder contains the original RAW file I used to make the initial channel swap profile (not included here) and a DNG version of the same file. I also included the ZIP file with all the Profiles.

If you could try to import them in your version of Lightroom (non-classic) and see if they appear there and on your iPad (if you have one), that would be great. They appear in neither location for me.

(Seems like we're in the same timezone btw. Its the same time of day for me.

 

[gallows.lofts-2l]

I tried to edit my previous message with this, but the edit button is gone.

Opened Lightroom Classic just to see what is going on in there. The profiles DID show up there. Tried opening Lightroom on my iPad again afterwards to see if the profiles had shown up. They had not.
(Side note, I think the profiles weren't made quite right. Might have to re-make them at some point.)

 

[Johan Elzenga]

Yes, I have an iPad too. In fact, I always use my iPad when I visit forums in the morning, so this will have to wait till the afternoon when I use my computer.

 

[gallows.lofts-2l]

Yes, I have an iPad too. In fact, I always use my iPad when I visit forums in the morning, so this will have to wait till the afternoon when I use my computer.

No worries! I’m very grateful that you’re willing to try at all.

 

[Johan Elzenga]

Perhaps you should indeed try to uninstall/reinstall Lightroom (no need to reinstall other Adobe apps). I tried using one of your profiles (the first one in the folder, 'CandyChrome Yellow Deep AdobeRGB.xmp') with the DNG on my Mac, and everything works as expected. The profile shows up under its own 'Kolari Vision' group, and applying it works fine. After a short while, the image is visible in Lightroom on my iPad and again the profile is present as expected. So it seems that somehow Lightroom does not import it correctly on your computer.

 

[gallows.lofts-2l]

Perhaps you should indeed try to uninstall/reinstall Lightroom (no need to reinstall other Adobe apps). I tried using one of your profiles (the first one in the folder, 'CandyChrome Yellow Deep AdobeRGB.xmp') with the DNG on my Mac, and everything works as expected. The profile shows up under its own 'Kolari Vision' group, and applying it works fine. After a short while, the image is visible in Lightroom on my iPad and again the profile is present as expected. So it seems that somehow Lightroom does not import it correctly on your computer.

Damn then there is definitely something wrong on my end. Thank you so much for testing! I’ll try reinstalling.

 

[gallows.lofts-2l]

Well that didn’t work. I uninstalled everything. Had to download a special tool to get everything off my PC because Adobe’s software almost behaves like a virus that won’t just get uninstalled when you ask it too. Either way, I did it.

After reinstalling Lightroom and trying to import the profiles, nothing. Just like before. I don’t understand this.

Here, I recorded the screen to show what happens when I try to import the profiles. You can’t see it in the video, but I’m double clicking the zip file containing all 54 profiles. I did try with only one profile too. (Sorry that YouTube treated it like a short, that was not intentional on my part.)

https://youtube.com/shorts/cQV3CDNczYI

 

[Johan Elzenga]

If you make a screen recording, then do not film your screen using your phone and definitely not while holding your phone upright, so that a large part of the screen is not visible! The upright movie is probably also why YouTube treats this as a short. I'm told Windows comes with built-in screen recording, called the Snipping Tool.

It is useful nevertheless, because I do see a difference. I used the menu 'File - Import Profiles & Presets' to import that profile, which is different from what you do in the video. That might be the issue...

 

[clee01l]

Well that didn’t work. I uninstalled everything. Had to download a special tool to get everything off my PC because Adobe’s software almost behaves like a virus that won’t just get uninstalled when you ask it too. Either way, I did it.

This is a Windows problem related to how Windows OS stores everything in the registry. { HKEY_LOCAL_MACHINE\ ...}. And one of the reasons that Windows is so susceptible to malware. Uninstall apps can remove files and folderss that the install creates but modifying the registry is more difficult. Adobe uninstalling does the best it can except where limited by the Windows OS.

 

[gallows.lofts-2l]

If you make a screen recording, then do not film your screen using your phone and definitely not while holding your phone upright, so that a large part of the screen is not visible! The upright movie is probably also why YouTube treats this as a short. I'm told Windows comes with built-in screen recording, called the Snipping Tool.

It is useful nevertheless, because I do see a difference. I used the menu 'File - Import Profiles & Presets' to import that profile, which is different from what you do in the video. That might be the issue...

I would have used the screen recorder if I had it installed. It’s not the Snipping Tool, that’s only for screenshots, as far as I know. But the “Xbox game bar” should be able to do screen recordings. It’s just that I don’t have it installed and I could not find it real quick. I didn’t want to spend time looking for it since all I needed was to show exactly what I showed in the video. All the relevant info is in the video. The loading bar, the confirmation message, and the lack of any new profiles afterwards.

I tried the menu you used, that did not work either. The loading bar was in a different part of the UI this time, but I still got the same lack of results.

I wonder what is causing this.

This is a Windows problem related to how Windows OS stores everything in the registry. { HKEY_LOCAL_MACHINE\ ...}. And one of the reasons that Windows is so susceptible to malware. Uninstall apps can remove files and folderss that the install creates but modifying the registry is more difficult. Adobe uninstalling does the best it can except where limited by the Windows OS.

It’s still wild that Adobe had to make a separate tool to remove their stuff from people’s PCs. Most programs can be removed by uninstalling just fine.

 

[Johan Elzenga]

Are you sure your computer is still within the minimum system requirements? Adobe says "Windows 10 (version 22H2)" as the minimum. And did you again load the zip file using that 'File - Import Profiles & Presets' menu, or also a single profile?

 

[gallows.lofts-2l]

I still tried to load the zip file. That has worked before. Did I mention that this is my second time making these profiles? I did something wrong the first time. They have new names now and they are in a different group.

Point is that I’ve done this before and it worked that time. It was just earlier this week. I can’t imagine windows has suddenly gotten too old?