Activation of upgrde to LR2 issue.....

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46er

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Jan 31, 2008
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Intermediate
so, my trial ended and I decided to get the upgrade for V2. When the end of trial screen popped up I clicked 'Buy" which I think was a mistake know. Received a new serial number, but when I try and enter it on the activation screen I get no where. There is a red X next to the serail number boxes and the 'Next' box is not active. :shock: Any idea's. I had imported my V1 catalog into V2 and really don't want to install and export/import again as there is new work in V2. :roll: Suggestions eagerly accepted. :D
 
Sounds like you are entering the wrong number. You will get a green tick with the correct code. Contact Adobe to get the correct number
 
Hi 46er, welcome to the forum!

Yep, Andrew's spot on. The one thing to look out for - Adobe Lightroom code as all numbers - I hate codes that are a mix, as you can never tell whether it's I, l or 1 on some of them!
 
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