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8.4 crash

Joined
Oct 28, 2013
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751
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Cheshire, UK
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Lightroom Version
Classic 8.4
Operating System
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Posted for information.
I was having an initial play with 8.4 I was in Develop looking at an old photo and tried the dropper to set white balance. Tried to back out with Ctrl Z and crash (dump automatically sent to Adobe). I hadn't updated the pv, and the same sequence on a newer photo worked fine.
 

mcasan

Active Member
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Apr 26, 2015
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Atlanta
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I updated all my images to V5 yesterday and today I am having Lr update all my 1:1 previews. I have not had any problems on 8.4....yet. ;)
 
Joined
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Southampton, UK
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What are your Preferences under Performance, and which graphics card and driver?
 

Jimmsp

Senior Member
Joined
Jan 9, 2011
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Green Valley, Arizona, USA
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I just tried to duplicate the crash. I went back to a 2014 photo, process version 3, chose eye dropper, select spot, and then cntl Z.
No crash.

Windows 10 Professional x64
i7 -8700 CPU @3.2GHz,
2-SSDs , 1 4TB HD, Physical Memory (RAM) 16.00 GB
2 Dell 1920x1200 monitors
NVIDA GeForce 1050 (4GB) GPU

This was a RAW, Canon 60D, 16M px
 
Joined
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Great, if it carries on happening, uncheck Use GPY for image processing and see if it still crashes. They hadn't enabled it by default because there was a possibility of issues like this with some drivers etc.
 

Jimmsp

Senior Member
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Green Valley, Arizona, USA
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I had a desktop built a year ago, by a local 3rd party, and spec'ed the GPU. I just assume that the driver came with it.
I'll look in my "box of computer stuff" later and see what I have.
 

Jimmsp

Senior Member
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Jan 9, 2011
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I just looked at my driver info.
See
12912


It must have updated in April (or later) during a Windows update.
What version of Windows are you running? I have the v1809 of Win 10 Pro which I updated to in July.

What happens if you go to this window and select "update driver" ?
 
Joined
Oct 28, 2013
Messages
751
Location
Cheshire, UK
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Thanks for coming back to me. I let Windows search for the most up to date driver, and it said I was already on the most current (even though it appears earlier than yours). I believe I'm on Windows 10 home, and recently upgraded to release 1903. There is something called "game ready driver" that's also installed, but that seems to be somehing different.

Everthing else seems to work fine, just had that odd crash, which I thought I'd post in case it became a part of a pattern.

Regards, Dave
 
Joined
Feb 1, 2010
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West Sussex, UK
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Dave, don't leave it to Windows to update the driver, it rarely gets you the latest version. Go to the nVidia web-site and download and install directly from there. You can even have their GeForce Experience manage it for you.

P.S. I don't know where Lightroom gets those version numbers from, they bear no resemblance to the version numbers that nVidia uses!
 
Joined
Jun 13, 2017
Messages
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Melbourne, Australia
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The card doesn't seem to be listed on Nvidia's site for driver updates.
I can see it - from the dropdown menus (assuming we're looking at the same site), choose "Product Type: GeForce" then "Product Series: GeForce 10 Series" then "Product: GeForce GTX 1050 Ti".
 
Joined
Oct 28, 2013
Messages
751
Location
Cheshire, UK
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Thanks everyone. I finally stumbled my way through it, and now have the latest driver installed. The other change is that with the old driver I had to use "Custom" to enable full acceleration, now I get it automatically. Every day is a school day :) Regards, Dave

new driver.JPG
 
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