troubleshooting

  1. P

    Lightroom mobile camera not accessible

    I have a Samsung S8 running Android version 9. If I launch Lightroom on this phone and select the camera I get a black screen with a small white camera outline near the center of the screen but I'm unable to take any photos. I've allowed all permissions. What might I be doing wrong? Thanks
  2. Photocitizen

    Override Catalog on Startup - Windows 10

    There used to be a key that I could hold down while opening Lightroom that would allow me to choose to open a different catalog instead of launching my usual catalog. Is that option still available? I've tried SHIFT. I've tried CTRL and I've tried ALT, all to no avail. If this is still...
  3. M

    Filmstrip module truncated after upgrading to macOS Sierra

    Hello forum members, I am using Lightroom CC 2015.10.1 Release. After a recent upgrade to macOS Sierra Version 10.12.5 (16F73) the F6/Filmstrip panel is partially cut off as well as the Toolbar panel above it. What would enable me to get this back to normal? MacBook Pro (Retina, 15-inch, Mid...
  4. chantell reid

    Import "not responding"

    I have read a similar thread but I am still at a loss. Nikon D7100, Windows 8 64-bit LR 5.7 Recently and suddenly, trying to import from my camera, I get "not responding" when trying to import. It takes me several attempts for it to finally do something. No thumbnails load. All other functions...
  5. J

    Slow deleting photos...Corrupt catalog?

    For at least a year I have experienced slow performance when deleting photos. I get a message that says "updating everything" in a window titled "removing photos from services". It can take 5 to 10 min until I get the window asking me if I want to delete the photo from the disc or just remove it...
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