Search results

  1. J

    Import Import button and file thumbnails grayed out in import dialog

    I am trying to import about 200 photos from the last couple months which do not appear in the LR catalog. When I try to import them, the thumbnails are grayed out and so is the import checkbox. When I click "new images" at the top of the thumbnail window, all the thumbnails disappear. I took...
  2. J

    Can't import "movie" files to iMac from iPhone 7

    Operating System: Exact Lightroom Version (Help menu > System Info):MacOS 10.3.3, iOS 11.2.6 The "movie" files from iPhone go into LR as the codec is unavailable and can't generate preview. The files do not open,either, in iMac although they are fine on the phone. Do I need to do something on...
  3. J

    LR CC won't import Quick Time files for Live Photos

    Operating System: MacOS 10.13.1 Exact Lightroom Version (Help menu > System Info): 7.0.1 My iPhone 7 takes a quick second or two of video with each "Live Photo" but LR CC will not import the video file, saying the required codec is not there. It does import the photo jpg/dng. The video is in...
  4. J

    Need a replacement for obsolete Image Ingester app

    I have been using a very handy app called Image Ingester for years. It copies my photos from SD cards, changes file names, puts backup copies on two drives, and converts a copy to DNG with Adobe's app. Image Ingester is gone with MacOS High Sierra. I really need something that will do these...
  5. J

    Trouble changing back from CC to owned version of LR

    I was on the road and needed to update my laptop's LR4 ago LR5. Adobe offered me only the Creative Cloud version. I spent a lot of time looking for the stand alone version upgrade and could not find it on their site. I needed to get some work done, so used the CC they offered on a trial basis...
  6. J

    Can't find files listed on drive in LR5 to reattach catalog metadata to moved files

    I am trying to recover from having moved a whole year worth of files outside of LR 5 some while ago. The catalog shows these on a dimmed-out drive, and all files have a "!" mark. When I connect the drive, which I had renamed, it shows no contents and I can't find any folders on it from inside LR...