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  1. Victoria Bampton

    LrC Address Book

    Hi George. The address book should be in /Users/[username]/Library/Application Support/Adobe/Lightroom/Email Address Book/AddressBook.lua I do have to agree that the email function is a bit of an afterthought.
  2. Victoria Bampton

    Drag'n'Drop picture on map does not create GPS coordinates?

    If you want to send me the catalog, I'll run it past our catalog guy to see if his repair script helps at all.
  3. Victoria Bampton

    Back to the Adobe and Canon Squabble

    You mean the camera matching profiles? Canon changed the file format significantly and the old way Adobe backwards engineered the profiles no longer works. Finding a new way is proving a challenge. Canon aren't being overly helpful, it seems. I suspect the legal departments are involved, but...
  4. Victoria Bampton

    Catalogs pc crashing whilst trying to backup LR Classic catalogue

    A blue screen is a hardware or low level driver issue that Lightroom just happens to be triggering. Some of our Windows experts might have some bright ideas on where to start looking if you share the information from the blue screen.
  5. Victoria Bampton

    New subscriber, couple of (positive) comments

    Hi Kelly Jo, welcome to the forum! Thanks for the suggestion. That used to say Primary Lightroom Version, and I think it still does on the main profile page. I'll update it. We get slightly more specific information on the main profile, but we didn't want to overwhelm people at registration! It...
  6. Victoria Bampton

    Lightroom Classic Issue

    An Adobe error 205 can mean the installer is corrupted. I'd uninstall and reinstall, and if that doesn't do the trick, run the CC cleaner and then reinstall.
  7. Victoria Bampton

    Drag'n'Drop picture on map does not create GPS coordinates?

    Red icon below? What happens if you right-click on the map and tell it to add the photos that way?
  8. Victoria Bampton

    Drag'n'Drop picture on map does not create GPS coordinates?

    So when you drag and drop on the map, what happens?
  9. Victoria Bampton

    Published Collections

    Website might have gone down, but it's up again now.
  10. Victoria Bampton

    "Lights Out" problem

    Might be worth resetting preferences, as I don't remember hearing any other reports. How do I reset Lightroom’s Preferences?
  11. Victoria Bampton

    Moving files

    Hi woodinvillephotos, welcome to the forum! I'd separate the processes. Move the photos to the new drive, and then separate them out into a new catalog (or better yet, keep them in the same catalog but just move the originals to the new drive.)
  12. Victoria Bampton

    Help with missing images with an odd complication

    That naming structure is interesting, are all of your images called untitled followed by a number? The 3 in brackets suggests to me that there might be lots of files with the same name. I note that in the error message, the filename changes too, gaining a space and changing from JPG to jpeg...
  13. Victoria Bampton

    Drag'n'Drop picture on map does not create GPS coordinates?

    If you click on the ID plate, is reverse geocoding enabled? And in Catalog Settings, is Look up city, state and country of GPS coordinates to provide address suggestions checked?
  14. Victoria Bampton

    New SSD + LR 9.3 upgrade = many missing folders/files

    Sorry for the delay in getting back to this thread. So what happened when you selected the photo in that screenshot? When you say no success, did it give an error message? Did it only reconnect the single photo? Or what happens?
  15. Victoria Bampton

    Corrupted catalog

    Zip up the catalog, just the lrcat bit, and use www.wetransfer.com to send it to [email protected] and we'll ask Adobe to see if it's possible to fix it. Any idea how it became corrupted? Is it usually on an internal or external drive? Did the drive fail?
  16. Victoria Bampton

    Import Showing separate RAW/CR2 and JPG on recent import

    How are they being imported? Camera cable? Memory card reader? Direct from the hard drive?
  17. Victoria Bampton

    Develop Edit History

    That suggests you may have removed the photos from the catalog and reimported them, so Clee's recommendation of Jeffrey's EXIF viewing is about as good as you'll get. Then it'll be worth reading the quick start to avoid it happening again.
  18. Victoria Bampton

    New SSD + LR 9.3 upgrade = many missing folders/files

    Have you done this? Did it solve the missing photos for that folder?
  19. Victoria Bampton

    Continual syncing

    If you open the filter bar on LR desktop and select Syncing from the Sync Status pop-up, does it find the 40 photos?
  20. Victoria Bampton

    Local storage full in Lightroom CC 3.3

    It might be simpler just to roll back to 3.2 for now, while they fix that error. There were a couple of people on that bug thread who seem to be on normal external drives too.
  21. Victoria Bampton

    New SSD + LR 9.3 upgrade = many missing folders/files

    Screenshots are great. In this screenshot it tells you at the bottom which photo it's looking for, and then you click on the photo with the same name and click select. In this one you're viewing a folder, not a collection, so it's not taking you anywhere because you're already viewing the...
  22. Victoria Bampton

    New SSD + LR 9.3 upgrade = many missing folders/files

    Screenshots are great. Ok, couple of questions... 1. In your Folders panel screenshot, there's a bunch of 2014 folders that have question marks. Looking in Explorer, where do you find those folders now? 2. In your collections screenshots, if you right-click one of those folders and choose Go...
  23. Victoria Bampton

    Develop Edit History

    Can you see in the bottom row, there's a +/- icon on one of the photos? That shows that edits have been applied to that photo and stored non-destructively. I don't know whether that's the same photo you're looking for, but that's what to look for. You might want to grab the free Quick Start...
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