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    Missing photos

    My catalogue shows 24,000 missing photos. However, when I locate(some of) these, the counter does not decrease. I've logged out, bacjed up and restarte, but counter remains unchanged. What is going on?
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    Importing synced images into LR Classic 11.1

    I've just started using LR Mobile, for both Android and IOS, although using LR for many years. I want to get my phone camera shots into the pc - I do not intend editing in LR Mobile. Mobile data syncs ok with cloud and stores images in specified folder on my hard drive. In LR Classic on...
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    DNG files seem too large

    Whilst researching on the effect of the different ways on importing raw files into LR Classic, I noticed that some of my DNG folders were much larger than those holding the original raw files. Using a different catalogue, I re-imported the raws, again as dng. I found that the new dng folder was...
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    What's in a DNG file?

    I've been doing a lot of reading on the pros and cons of DNG files versus keeping the original RAW. One matter I find confusing is the storage of edit data. I was always under the impression that this was stored in the LR catalogue, but now I read that its also in the DNG file? Is there a...
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    Library module Reducing size of Smart Previews

    I have 40,000 image files and currently using LR Classic the catalogue uses 400 Mb, the Preview cache 23 Gb, and the Smart Previews 213 Gb, using Win 10. The image files are stored on external drives (500Gb). I want to transfer my catalogue to a fast USB so I can also use LR on my laptop for...
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    Print will only work "to file"

    I'm experimenting with some Red River card printing templates. They seem to be set correctly as print presets. However, after loading image the Print button is greyed out and I only see "print to file". What am I doing wrong, please - or if this is the only way, how do I print from that file?
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    Catalogue changes

    I'm a new user to LR Classic although have been using the desktop version (now LR 6.14) for years. I put the LR Classic catalogue onto a fast flash drive so I could use LR Classic on a laptop as well as my desktop. No problem there... However, I see that if I try to run LR 6.14 it will not read...
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    Library module LR 6.14 crashes and will not re-install

    Whilst trying to move photo folders from one drive to another, LR crashed and would not reopen. Error message said to uninstall and reinstall. I've uninstalled but reinstall doesn't work - just no response after downloading. Original program was LR 5 with x upgrades. Have full backups of...
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    External drive for both pc and macbook

    I hold my LR catalogue and files on an external Lacie drive, and run LR on a Windows 10 pc and on my macbook. Recently the Lacie drive has been giving trouble but only on the mac - it works well on the pc. Has anyone an recommendation on what I can buy to replace the Lacie, please? I need around...
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    Application Manager / Installer will not initialize

    I'm running Win 10. When trying to upload LR 6.5 (perpetual licence, not CC), I met a problem stating "Adobe Application Manager is missing or damaged..... " I tried downloading a new copy of application manager but this failed to initialize. The link to Adobe Support Adviser stated that this...
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    Upgrading LR6 to mac and pc

    I'm running 5,7 on my macbook and on a win 8.1 pc. Can I download the upgrade to both machines? Thanks.