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  1. Howard Routledge

    Import Problem

    Can I thank you for trying to help me with this image. You people are not called Guru's for nothing! I thought the easiest way was to have the photograph re-scanned as Jpeg, it is now safely in Lightroom. Thanks again.
  2. Howard Routledge

    Import Problem

    The file is 1.51mb, its dimensions are 4960 x 3507. Would it be an advantage if I returned to the scanner source and have the photograph saved as a jpeg file? The print is 16" x 12", too big for my scanner here hence the only scanner I could source locally that would scan that size of print was...
  3. Howard Routledge

    Import Problem

    Hi I've tried to import it, no joy. Message reads; 'File appears to be unsupported or damaged'.
  4. Howard Routledge

    Import Problem

    I am having a problem importing an image into LR. I have had a photograph scanned onto a pen drive and I have downloaded it into a folder in 'My Pictures'. The scanned image was also e mailed to my computer. It was scanned at 300dpi as a TIFF file. I always transfer my photographs into folders...
  5. Howard Routledge

    How to reset thumbnail display

    Due to this horrible virus that's going around, I took to giving my keyboard, mouse etc a good clean with a disinfectant wipe. I actually took the wireless keyboard out of the room so it wouldn't activate - but it did. I had my Lightroom programme live and with carefully wiping the keyboard back...
  6. Howard Routledge

    Exclamation Marks

    A number of images within the catalog are showing exclamation marks in the top right hand corner. When I click on one, the following box appears; 'The metadata for this photo has been changed by both Lightroom and other application. Should Lightroom import settings from disk or overwrite disk...
  7. Howard Routledge

    Which LR folders can be deleted

    Unwanted folders now deleted - Thank you.
  8. Howard Routledge

    Which LR folders can be deleted

    I use LR 6 .14 and I am looking to delete unwanted LR folders in order to reduce the load on my C drive capacity. At present, under my pictures, it includes the following folders: 1) Lightroom Folder - size 1.05GB. includes LR5 Catalog (2) Previews. Irdata 312mb LR5 Catalog Previews. Irdata...
  9. Howard Routledge

    Issue with folders - question marks shown

    Thanks for your reply. Unable to move the selected images to a correctly dated folder, I am getting 'unable to move - original is missing' Considering that I still have the images, albeit in a 'wrong folder', I think I will stick with that. It is obvious that myself and folders don't mix well...
  10. Howard Routledge

    Issue with folders - question marks shown

    Thanks to both of you, I have solved the issue. When I was trying to work out a solution before asking for help on here, I have merged two folders. Is there a way to transfer the images back into the correct folder?
  11. Howard Routledge

    Issue with folders - question marks shown

    I have 2 drives on my computer, C and E; all photographs are held within 'My Pictures' on the E drive. I happened to click on a C drive folder within 'my pictures' titled 'LR4 Catalog 2-2-2. (whenever I have upgraded LR I obviously haven't renamed files etc). Curious to check its content, I...
  12. Howard Routledge

    Hard Drive Issue - Windows

    Matter now resolved. Thank you.
  13. Howard Routledge

    Hard Drive Issue - Windows

    The Poole file was the latest download that Lightroom refused to accept until I had made room within the near full c drive. Once I had moved the 2 files (Holiday & Family) to create the room, the download went ahead as normal but for some reason they didn't appear in the default C drive but...
  14. Howard Routledge

    Hard Drive Issue - Windows

    The 2 folders that have been moved from the C drive are titled Holidays and Family. I have attached a screen shot of the E Drive shown within Explorer. The Holiday folder is still named as such and the Family folder is contained within 'Pictures' folder. When I open both folders they are...
  15. Howard Routledge

    Hard Drive Issue - Windows

    Thanks for trying to help Johan but folders that have been moved onto the E drive are still not showing any images . Every folder/file is shown as missing. I dare not try and move any more folders until I sort the present situation.
  16. Howard Routledge

    Hard Drive Issue - Windows

    5 0f the 12 subfolders have the arrow. When I have R clicked on one of them to find missing folder, I am taken to the E drive listing. At the bottom of this page there is a box highlighted asking 'select folder'. When I click on that I get a message 'The selected folder or one of its subfolders...
  17. Howard Routledge

    Hard Drive Issue - Windows

    Thank you both for taking the time to reply. Johan, when I have done as you suggested, the folder has moved onto the E Drive but the images displayed within the film strip are greyed out and the library catalog is showing files missing. I am unable to open any of the images. Gnits, when I R...
  18. Howard Routledge

    Hard Drive Issue - Windows

    I have had my new computer for only a few months and it has two drives, a 250GB SSD and a 1TB HDD; this is my first experience with an SSD. The SSD is C Drive and I have had all of my folders within 'my pictures' installed on that drive. The SSD was nearly full when I came to download further...
  19. Howard Routledge

    Moving Lightroom to new pc

    Hi, I'm back!! Although the transfer onto the new computer went well, I appear to have an issue with 150 images that, when opened in the Develop mode, show a message 'the file could not be found'. A folder has also appeared in the Catalog Panel titled 'missing photographs' together with a...
  20. Howard Routledge

    Moving Lightroom to new pc

    Problem solved, thank you for your guidance. The LR folder in use was LR4-2-2; I had thought it logical that the LR5 one would have been the most up to date and the one to choose. Wrong!
  21. Howard Routledge

    Moving Lightroom to new pc

    I return for further guidance! After successfully downloading LR5, I saved my LR folder onto an external hard drive. There were a number of LR folders as I have never deleted the older ones when a newer version was acquired. I decided to save only the LR5 one. The 'My Pictures' folders were also...
  22. Howard Routledge

    Moving Lightroom to new pc

    I have downloaded LR5. Thank you for your help. I just have to determine the best way to move the catalogue now. Thanks again.
  23. Howard Routledge

    Moving Lightroom to new pc

    I use LR ver 5.7. I have purchased a new pc and wish to transfer LR from the old one to the new computer. I purchased LR 4 (DVD) when new but haven't a disc for ver 5; I can only presume ver 5 was a download when I upgraded to it. I have tried to follow the instructions in 'How do I move...
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