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  1. M

    HELP! My external drive died! Is there anyway to retrieve my files or previews?

    Unfortunately, no, as I was planning to back the external up the cloud, but hadn't yet when the external failed (2 data recovery companies have told me the data is not recoverable). I assume I'm SOL, but thought I should double check before throwing in the towel. I appreciate your help, Jim.
  2. M

    HELP! My external drive died! Is there anyway to retrieve my files or previews?

    Operating System: Mac OS 10 Lightroom Version: CC 2015.12 [ 1125239 ] (Please go to Help menu > System Info to double check the exact version number) Question or Description of Problem: My external hard drive crashed and now my smart collection preview is empty and shows the "missing file"...
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