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@Victoria Bampton, thanks. Yes, I purchased LR5 and the upgrade to LR6. I am going to call Adobe again today to try another time as John suggested. If that works, then there will be no problem. Otherwise, when I am in an area with good wifi I will try your suggestion.You should be able to sign in and use it as a trial long enough to extract the keywords using the menu command John mentioned, but are you simply having trouble activating LR6 or you don't own it?
Thank you, @Victoria Bampton. That worked, and I have 1068 keywords back.You should be able to sign in and use it as a trial long enough to extract the keywords using the menu command John mentioned, but are you simply having trouble activating LR6 or you don't own it?