Recent content by Shar

  1. Shar

    When importing 2 copies of each photo import

    Does anyone know why this happens. The first copy says -2 on it then the second photo is the original RAW photo. This just started happening out of the blue a week or so ago. Very frustrating as I have to delete each image separately. Any suggestions .. Thanks.
  2. Shar

    Catalogue gone

    Just got off with Adobe. They are going to have someone contact me in 48 hours. He admits that their operator made a mistake but that does not help me. I can not get into my photos from on1 or Photoshop either. anyway. I know people are dealing with much worse problems all over the world...
  3. Shar

    Catalogue gone

    I am totally mixed up. Now they have a senior technician from Adobe .. another hour. He thinks his assistant could have put my files in Iomega but can only find up to 2011 and says I will have to reinstall one by one take me back to last Wednesday when everything was fine
  4. Shar

    Catalogue gone

    Nothing is in any of the folders. The only way I can get to some images is to go through locate missing photos and that takes forever assuming it comes up. When I get a message ..the file is associated with another file in the catalogue .. is there any way to find that original file?
  5. Shar

    Catalogue gone

    This is what happens. When I click on the folders to get the images nothing is in the folders. I would like them back in that position.
  6. Shar

    Catalogue gone

    That is my problem Johan.. I found some like this late yesterday however when I go into my pictures folder in Mac finder they are empty. When I try to bring up an image in Photoshop or on1 that picture is not available. When I follow the path I can find some through using missing photos...
  7. Shar

    Catalogue gone

    Yes hard to explain. In my finder/Shari/pictures .. when I go into a folder there are no images. I am too tired now but tomorrow I will try to explain. my Pictures all disappeared after that Adobe remote person spent a couple of hours trying to find the catalogue or fix the problem.
  8. Shar

    Catalogue gone

    Thanks. I do not understand either. I am just trying everything, My focus now is to get my pictures back into there folders on my HD. I have found this path for one of my pictures but if I go to finder and get to the pictures folders they are empty. Do you think I should call the Geek Squad...
  9. Shar

    Catalogue gone

    Here is where I am. Can someone please tell me the next step. From this it looks like I might get my original photos but not the edits. I can reedit if necessary but what is the next .. should I set as download creation for creative cloud? thanks anyone
  10. Shar

    Catalogue gone

    I have just read the article. I am on my iPad but will go have a try soon. I notice they say not to sync and that is what Adobe remote tried to do. It was when he was doing the remote that the files disappeared from my folders and then they could not find them either.
  11. Shar

    Catalogue gone

    Thank you. When I go into my pictures in Finder the folders show up but there is nothing in them. I have tried to search for missing images before and after hitting locate a blank page comes up. I spent all day yesterday reading and watching for solutions. I am baffled. Thanks for replying...
  12. Shar

    Catalogue gone

    Here is photoshop. No images in my computer. With all that is going on in the world this should seem minor .. but it really affects my work.
  13. Shar

    Catalogue gone

    So this is how my Library can up.
  14. Shar

    Catalogue gone

    This is how my Lightroom screen came up but I can't get into develop
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