Recent content by NicholasG

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    One photo not syncing from LR Classic to LR Mobile

    1) Have deleted and reinstalled the app. Same result. 2) Cleared cache. Same result. 3) Installed app on a brand new iPad. Same result. That is the problem, there does not seem to be a way to find out in the app which photo has not downloaded. I assume/hope Adobe can see something in the logs.
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    One photo not syncing from LR Classic to LR Mobile

    Classic to Cloud seems to work fine. The problem to Cloud to Mobile. I have one Album that I have marked on 2 iPhones and 2 iPads as "Store Locally" with 6854 photographs. On all the devices it says "6853 of 6854" on the Album and Cloud icon says "Storing Album Locally 1 Pending". And this has...
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    One photo not syncing from LR Classic to LR Mobile

    Thanks. I'm just trying to do some early spring cleaning before upgrading to MacOS. I'm sure there is one photo that is somehow corrupted, but I can't see anyone of determining which photos has not downloaded.
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    One photo not syncing from LR Classic to LR Mobile

    I've not heard anything from Adobe. I can't figure out how to troubleshoot this without deleting one photo at time to see if there is one faulty one, but with nearly 7000 photos that is not practical.
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    One photo not syncing from LR Classic to LR Mobile

    I emailed the logs from LR on my iPhone to Adobe a week ago and have not heard anything. How long do they usually take to respond?
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    One photo not syncing from LR Classic to LR Mobile

    So I posted on the feedback site - https://feedback.photoshop.com/photoshop_family/topics/one-photo-not-syncing-from-lr-classic-to-lr-mobile?rfm=1&topic_submit=true But could not figure out how to attach the log and the report.
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    One photo not syncing from LR Classic to LR Mobile

    Is the feedback site - Lightroom Classic | Photoshop Family Customer Community ?
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    One photo not syncing from LR Classic to LR Mobile

    Lightroom Catalog-2 Smart Previews.lrdata Sorry I did not put the correct name in one of my earlier posts.
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    One photo not syncing from LR Classic to LR Mobile

    I right clicked on the file and selected "Show Package Contents". Opening up the folders I see 3 DNG files. 2 can I can open with Preview. When I try to open the 3rd with Preview it says "The file “7BE58DE6-F09E-4510-97C1-29024DE4A2CB.dng” could not be opened. Preview currently does not support...
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    One photo not syncing from LR Classic to LR Mobile

    I don't see any errors on the web interface. One thing I did notice there are 3 smart previews in Lightroom Catalog-2 Previews.lrdata, one of which seems to be corrupted. Could that have anything to do with this? Thanks, Nicholas
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    One photo not syncing from LR Classic to LR Mobile

    1) I have one Collection in LR Classic that is synced to the cloud. It contains 6856 photographs 2) There are 6856 photographs on Lightroom.adobe.com 3) I have Lightroom Mobile on 2 iPads and an iPhone. On each of these devices the count of "All Photos" is 6856. The Album (which is set up to...
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    Preparing to upgrade to MacOS 10.15

    Revised plan: - 1) Clean up Lightroom classic folders etc. 2) When LR Classic 9.1 is available use the Lightroom Queen's free eBook "Lightroom – Moving to a New Computer eBook" to figure out what files I need to keep 3) Uninstall Lightroom Classic using Creative Cloud app 4) Carry out the...
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    Preparing to upgrade to MacOS 10.15

    So my plan is: - 1) Use the Lightroom Queen's free eBook "Lightroom – Moving to a New Computer eBook" to figure out what files I need to keep 2) Uninstall Lightroom Classic using Creative Cloud app 3) Carry out the tasks described here - Use the Creative Cloud Cleaner Tool to solve installation...
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    Preparing to upgrade to MacOS 10.15

    I'm not in the mood to do a clean install of Catalina, but I'm interested in removing everything Adobe and then installing LR Classic 9.0 which I assume will arrive in the next month or so. Do you have a post somewhere that details the steps to do that without losing any data? Thanks! Nicholas
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