Recent content by Martin Owen

  1. Martin Owen

    Copyright info from camera is appearing differently from camera settings.

    Thanks. Yes, I have imported a photo into DPP and the 2021 phrase is there. So, as you say, it’s not the camera. I have the ‘default’ metadata on import and it’s coming up with the old 2020 phrase. However I can’t see where it’s getting it from! Similarly I can’t see where mobile is getting...
  2. Martin Owen

    Copyright info from camera is appearing differently from camera settings.

    Thanks Cletus. I’ve tried with both the “Add copyright” setting on and off. The add copyright in mobile would be ‘Martin Owen 2021’. It makes no difference. The copyright metadata always shows as ‘Copyright c 2020 Martin Owen. All rights reserved’ which is the original, old phrase from the...
  3. Martin Owen

    Copyright info from camera is appearing differently from camera settings.

    This is a strange question. I thought originally that I had a camera problem. I use a Canon EOS 5D IV. I have copyright info set up in the camera, so that my copyright and the year is included in the metadata. Recently I noticed in Lightroom (both Classic on my iMac and mobile on my iPad and...
  4. Martin Owen

    SmugMug Source

    I use Smugmug as a sort of portfolio; to feed photos to both my own photo website, and also to another website I have. I use Backblaze to back up my whole home Mac and drives (including photos and my LR Classic catalogue). I also use the Adobe Cloud and Apple’s Time Machine. I see SmugMug have...
  5. Martin Owen

    Syncing Keywords

    Thanks Jim. I think I understand. My way of working is usually to import to Mobile on my iPad from the camera memory card or I take images using the iPhone camera and then load those to Lightroom Mobile from the phone camera roll. Then let mobile sync to the cloud. Sometimes I edit on the...
  6. Martin Owen

    Syncing Keywords

    I think this is related…. I have used the hierarchical keywords in Classic. I’m happy with that. I have understood that the keywords will not sync between Classic and Cloudy/mobile, so have not used the keywords in the latter. However, I see that some keywords do sync from Classic to...
  7. Martin Owen

    Uninterruptible Power Supply

    Here in NW Florida we do have frequent power blips and outages caused by lightening, tropical storms etc. We have a whole house generator, but that requires power to be out for few seconds before starting up. I have UPS packs on both my iMac and my wife’s PC. I did find that Windows machines...
  8. Martin Owen

    2 quick questions about Creative cloud app on MacOS

    Yes, every day. It just seems to be Adobe trying to get us to check the app!
  9. Martin Owen

    Error P81. Cannot load Creative Cloud!

    So, another couple of calls from Adobe... I have to say that they do follow up and keep trying to fix issues. However, they weren’t able to fix it, so have further escalated to fix the problem. In the meantime, out of frustration, I decided to reload Mac OS Catalina. Obviously this...
  10. Martin Owen

    Error P81. Cannot load Creative Cloud!

    Thanks Cletus. Yes, they ran through that yesterday.
  11. Martin Owen

    Error P81. Cannot load Creative Cloud!

    Hi Victoria. Yes, they ran a number of cleaners on including the CC cleaner. Not a daft question, but yes the computer has been restarted numerous times. They also set up a test account on the computer, as different from my own profile, but the same issue comes up there too. We’ve done...
  12. Martin Owen

    Error P81. Cannot load Creative Cloud!

    I‘ve just spent a good part of the day on the phone with some helpful folks at Adobe support. They haven’t so far been able to solve my problem, so I’ve been ‘escalated’ and can expect a call back in 24-48 hours. My problem is that firstly my Creative Cloud app disappeared from my iMac. I...
  13. Martin Owen

    Can’t load update, Creative Cloud app vanished. Any ideas before I call Adobe Help?

    So, got on chat with Adobe Help. The guy spent two and a half hours trying all sorts but in the end he admitted defeat and has escalated the issue. I can expect to be contacted in 24 -48 hours!
  14. Martin Owen

    Can’t load update, Creative Cloud app vanished. Any ideas before I call Adobe Help?

    No, not a thing. I can’t find Creative Cloud in applications either. Mighty strange as I haven’t done anything.
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