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Has the Photography Plan changed? Did Classic just double in price?

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Linwood Ferguson

Linwood Ferguson
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I was looking up something for someone, and found I can no longer find the (US) $10/mo photography plan to includes Classic.

When I look at the "all plans" I see a "Lightroom CC Plan (1TB)" that is $10/mo with only CC, or a photography plan that includes CC + Classic and 1TB; there used to be a small-storage version of that for $10.

Is it no longer available?

Did my price for Classic just double?

Creative Cloud pricing and membership plans | Adobe Creative Cloud
 
It's still showing up ok from here, so more split testing I guess.
 
Seems to be the same. Photographer plan still $9.99 for Photoshop, LR Classic, LR CC, Spark, 20gb cloud storage.
 
Not from my machine. I have tried all of the links and I am still not seeing the 20G/$10USD plan on their web site.

--Ken
Ken,

I thought for a minute that Adobe is showing different prices in different countries, so I just tried the link above, and this is the page that results. I am currently in New York State and presumably you are in Washington State, but it's inconceivable that Adobe would have different prices for different states or provinces.

May I suggest that you try a different browser. If it matters my default browser is FireFox.

12395
 
Ken,

I thought for a minute that Adobe is showing different prices in different countries, so I just tried the link above, and this is the page that results. I am currently in New York State and presumably you are in Washington State, but it's inconceivable that Adobe would have different prices for different states or provinces.

May I suggest that you try a different browser. If it matters my default browser is FireFox.

View attachment 12395
Bingo! I tried a different browser and received the 20GB plan. Shame on Adobe! I can understand split testing, but pricing based on your cookies just seems like bad behavior in my book.

--Ken
 
I can understand split testing, but pricing based on your cookies just seems like bad behavior in my book.

The cookies are so that the buyer sees the same price each time. You can imagine the consternation if they'd seen the $10 price the first time, then came back and found it was $20 this time. Whereas someone seeing $20 each time would just think that's how much it costs. Or that's the general theory of split testing anyway. It's not just an Adobe thing.
 
The cookies are so that the buyer sees the same price each time. You can imagine the consternation if they'd seen the $10 price the first time, then came back and found it was $20 this time. Whereas someone seeing $20 each time would just think that's how much it costs. Or that's the general theory of split testing anyway. It's not just an Adobe thing.
Perhaps, but it is a profoundly anti-consumer approach. There are accounts on the web that depending on the system (Mac or PC) or your location, Amazon stores or other websites may show you different prices. The rationale is that Mac users, for example, are more affluent than PC users, or less price-sensitive, so that a business can show higher prices and not lose business. It's a form of micro-targeting, but I'll repeat. It is profoundly anti-consumer and it might even be illegal in the USA. (Clayton Act).
 
From what I understand, it's not THAT kind of micro targeting, which I agree would be very unfair. Standard split testing - the kind that Adobe does, along with practically every other marketing department - just takes a random percentage of visitors and shows them something different, to get a feel for what the market likes best. It's not just pricing, but marketing blurb, that kind of thing.
 
@PhilBurton

How does the Clayton Act come into play?
Also, with demand based pricing that airlines started thirty plus years ago; why should the IT industry not follow their lead?

Tim
 
this is not new.

if you do any shopping on the internet, you know everyone does this all the time. cars, appliances, airline and movie tickets, internet cable plans, cosmetics, insurance plans, etc. there are hundreds of other examples.
 
The cookies are so that the buyer sees the same price each time. You can imagine the consternation if they'd seen the $10 price the first time, then came back and found it was $20 this time. Whereas someone seeing $20 each time would just think that's how much it costs. Or that's the general theory of split testing anyway. It's not just an Adobe thing.
While I do understand the need for consistency and that other companies do similar things, I am not seeing any consistency on my end of things if I have done my due diligence. I get this is how many do business today, but it is a practice that just does not sit well with me. And for as much as folks say that the airlines do this frequently, I have not really found that to be the case with Delta. I use many machines, including a Chromebook that is used in Guest Mode, and I get consistent pricing from Delta on all platforms and browsers. Having said my piece, I am going to drop this. The plan I am considering is still available, and that was my original reason to post. Thank you to those who helped me find the plan again and explained why it was not as easy to find as I thought it should have been.

--Ken
 
@PhilBurton

How does the Clayton Act come into play?
Also, with demand based pricing that airlines started thirty plus years ago; why should the IT industry not follow their lead?

Tim
Tim,

First, I'm not a lawyer. Second, showing different pricing to different people for the same goods or services would be discriminatory. Airline demand pricing, like baseball park pricing, sets different prices for different goods or services. The 9 am direct flight from SF to NY is different from a 6 pm overnight flight that requires a change of planes. But in this case, that pricing is available to everyone.

The idea that people who own Macs can be charged more than people who own PCs, that idea has drawn a lot of scorn.

Phil
 
I think this conversation's done to death now guys.
 
Sorry if this thread has been done to death but... I've just recommended Lightroom to a friend. I think he needs Classic. He's on a tight budget. I want to send him a link so he can buy Classic plus 20gb. He has no need for Photoshop. The Lightroom Queen shop currently lists the Photography Plan for £9.89 and clearly states it includes Classic. Yet when I click on the links that price band only includes CC. This is crazy! Can anyone advise how I can point him in the direction of buying Classic for about £9.89? If it's possible then surely it can't make sense to make it so difficult. He will undoubtedly buy something else if I can't make this quick and easy for him!
 
I can repro. I shall pass on your comments.

In the meantime, he can grab it from Amazon (99.99!!) or grab an incognito window to go to that page. I had to do that a couple of times before I hit on the £9.89 version.
 
Thanks but for me on that link the middle plan only shows the £19.97 1TB storage plan - no option to select 20GB. I've tried two different browsers.
It's fine to have Photoshop as well but it needs to be the Classic plus 20GB option at £9.89. That's the one I have myself and the one advertised on the Lightroom Queen shop.
 
I can repro. I shall pass on your comments.

In the meantime, he can grab it from Amazon (99.99!!) or grab an incognito window to go to that page. I had to do that a couple of times before I hit on the £9.89 version.

Sorry Victoria, I posted before seeing your reply. Yes I can see it on Amazon or by using Incognito. Maybe he would have seen the option too if it's based on cookies. But honestly, I wasted the best part of an hour this morning. I'm trying to spread the word here and whatever the reasoning behind Adobe's policy they certainly don't make it easy and nearly lost a new customer. It might also be handy if the LR Queen shop page offered some sort of advice on this too as it is confusing to select the Photography Plan on LRQ then not find the described options available.
 
It might also be handy if the LR Queen shop page offered some sort of advice on this too as it is confusing to select the Photography Plan on LRQ then not find the described options available.
TBH it was the first I'd heard of the split testing expanding outside of the US.
 
@Victoria Bampton

You may want to pass on to Adobe that they lost three sales this past week as I directed friends to Lr Classic. None had an interest in the cloud versions, and were not willing to chase down Adobe to get it. All felt it meant that Adobe was killing the Classic version so they felt it served no purpose to invest in a dead product.
 
Again I typed in Adobe in the browser search field and the main page came up. I clicked on learn about the plan and on the next page clicked on choose the right plan for you (all plans and pricing) and all 3 showed up.

This is odd. Adobe definitely wants you to use LR CC and while people speculate that Classic will die ( I wonder myself) the $20 month plan doesn't even offer LR CC.
 
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