How do I pay for it?

Payment options available are either credit/debit card via Google Checkout or PayPal (PayPal account not required). Payment by UK cheque, BACS (UK only) or International Bank Transfer are also available – email for details on those options.

How is the eBook delivered?

Delivery is digital – a download link will be displayed as soon as your payment is authorized, and also sent to your email address. It is a time-limited download link, but if your time runs out, just let me know and I’ll reactivate it.

Why hasn’t my download link arrived yet?

Delivery is automated. There can be a short delay between the payment processor and the download provider, although this is rare. The payment processor may also decide to hold payment until the card details are verified.  Google sometimes hold the order while they make fraud detection checks, so if you’re in a hurry, select the PayPal checkout. If you’re concerned, don’t hesitate to email me at victoria@lightroomqueen.com

How much is shipping/delivery for paperbacks?

The PDF format is delivered by digital download, so there is no delivery charge. The Paperback/PDF bundle is free for delivery within the UK, and £3.50 (approx. $5.50 US) shipping worldwide. Amazon usually offer free shipping on the Paperback from each of its local websites.

* Currency conversion last updated 26 May 2011. Feel free to use the converter in the sidebar to check current rates. Final conversion from British Pound Sterling will be calculated by PayPal or your card company at the time of ordering.

I’ve found a discount code – why won’t it work?

Discount codes will only work on orders placed directly through this website, and not for orders placed through other websites such as Amazon.

I’ve just found a discount code but I’ve already bought the book – can I get a refund?

Sorry, no, discount codes must be entered at the time of purchasing in order to qualify.